Account Manager

DENSO•Southfield, MI

1d•$93,000 - $116,000

About The Position

Under limited direction, builds and maintains effective long-term relationships with a defined customer base within the Off-Highway and/or Power Sports Sales team. Serves as the primary interface for programs and products while creating demand for the organization's products by raising their profile with customers. Ensures a high level of customer satisfaction and trust, is responsible for sales plans, identifies, develops and may close new sales opportunities. Helps define and communicate customer requirements across the organization. Maintains broad knowledge of organization's policies, products and/or services.

Requirements

Bachelor's degree in business, marketing or related field
5+ Years of Related Experience
Ability to travel domestically and internationally as needed
Experience with CRM platforms (SAP, Salesforce, or similar)

Nice To Haves

Experience working within Off-Highway and/or Power Sports
Multilingual or bilingual

Responsibilities

Communicates daily with customers via email, phone, and/or video conference.
Negotiates product and related commercial issues with customers.
Coordinates communications, marketing tools and promotions for assigned accounts.
Attends customer meetings and events in person when appropriate. May attend trade shows on behalf of DENSO, or for obtaining market data.
Collaborates with global DENSO company personnel to ascertain and satisfy customer account needs as well as provides direction to sales personnel in other regions. May travel to DENSO regions outside of North America as needed.
Builds, maintains and establishes strong internal and external networks to address and resolve daily issues, gather information, and focus on company goals and objectives.
Assists in developing and implementing customer and product-based strategies. Supports business expansion activities. Cultivates, expands and maintains relationships with customers in order to identify potential and/or future business opportunities. May make strategic recommendations on how to improve and implement approved strategies. Keeps abreast of current products.
With the support of management, develops and executes accurate and complete sales plans. Ensures maintenance and expansion activities support sales plan. Develops and reviews sales plans with management, recommends and explains ranking, pricing and/or volume strategy for products. Reviews variance analysis and other related information to ensure accuracy and provides detailed reports for management.
Coordinates cost-related commercial and business activities, as required. Develops strategies and tactics for improving profitability. Tracks profitability. Analyzes and follows-up with customers and/or plants to negotiate value-added opportunities. Makes appropriate recommendations to management based on product pricing strategies, customer roadmaps, and/or internal targets.
Provides guidance, coaches, and oversees the work of lower-level colleagues. May provide input into performance evaluations.
Analyzes current processes and systems. Identifies and implements activities to improve efficiency and effectiveness of sales and marketing activities.
Performs other duties as assigned.

Benefits

Medical, Dental, Vision, Prescription Drug plans
401K with 4% Company Match
Vacation/PTO and 13 paid Holidays
Bonus Program
FSA/HSA and Dependent Care Programs
Company provided Life, Disability, ADD and Business Travel Insurance
Various No Cost Wellness & Chronic Condition Management Programs
Various Optional Insurance programs such as legal, identity theft, critical illness, etc.
Tuition Reimbursement
Career Development and Ongoing Training
Employee Assistance Program
Employee Spotlight and Recognition Program
Volunteer Opportunities
Onsite Fitness Center (vary by location)
Cafeteria and food markets (vary by location)
Onsite Health Clinic and Pharmacy (vary by location)