Account Manager - Reno

frontdoor, Inc.•Reno, NV

3d•$60,000 - $70,000•Onsite

About The Position

Frontdoor is seeking an Account Manager to manage relationships with real estate partners in the Reno area. The role serves as a liaison between partners and internal teams, delivering timely solutions while maintaining client relationships, meeting sales goals, and driving account growth. Account Managers build trusted relationships with partner stakeholders and executive sponsors, provide regular in-person support, and respond through email, phone, online presentations, screen-sharing, and in-person meetings. The position is based full time in the geographic area supported and typically involves in-person presence four out of five workdays, with travel to realtor offices, meetings, events, and conferences.

Requirements

High school diploma or equivalent required.
At least 5 years of experience and proven results in a sales capacity.
Effective problem-solving skills to help resolve customer complaints or needs.
Verbal and written communication skills to communicate product ideas to clients.
Up-to-date understanding of industry consumer behavior.
Customer service and interpersonal skills for working with different types of customers and clients.
Analytical skills for analyzing client data.
Time-management and multitasking skills to handle multiple tasks and clients.
Results-driven approach, persuasiveness, and strong negotiation skills.
Strong organizational skills and attention to detail.
Ability to work, drive, or travel for long periods, including potential early mornings, late nights, or overnight trips.
Ability to operate a motor vehicle for extended periods, hold a valid driver’s license, and maintain a clean driving record.
Ability to reside full time in the geographic area supported and travel to partner locations, meetings, events, and conferences.
Physical capacity for prolonged sitting and regular driving, often 6–8 or more hours daily; lifting or carrying equipment; and navigating varied environments.
Ability to stand, walk, bend, stoop, and kneel, particularly when visiting job sites, events, or customer locations.
Ability to lift, carry, push, or pull materials such as equipment, samples, or luggage, often weighing 10–50 pounds; a separate listed requirement specifies occasionally moving up to 10 pounds.
Visual acuity for near and far vision, peripheral vision, depth perception, and night driving, as well as hearing sufficient to operate vehicles and navigate sites safely.
Capacity to handle varied and sometimes extreme temperatures, noise, and weather during travel.
Ability to sit at a computer intermittently for up to eight hours a day and use office equipment such as computers and phones.
Ability to perform repetitive hand and finger motions, including picking, pinching, and typing.

Nice To Haves

Bachelor’s degree preferred.
Some experience in the home warranty and/or real estate industry preferred.
Enthusiastic self-starter with a high degree of self-confidence and motivation.
Dedication to professionalism.
Passion for sales and accountability for results.

Responsibilities

Serve as the primary point of contact and build long-term relationships with real estate partners.
Develop trusted-advisor relationships with accounts, partner stakeholders, and executive sponsors.
Support partners through consistent in-person presence and timely responses via email, phone, online presentations, screen-sharing, and in-person meetings.
Execute daily sales-driven and customer-service activities to increase orders and sales and meet or exceed company objectives.
Ensure timely and successful delivery of solutions according to partner and customer needs and objectives.
Contribute to national relationships in the assigned territory and meet contractual agreements.
Communicate the progress of ongoing initiatives to internal and external stakeholders.
Develop job knowledge through educational opportunities, professional publications, personal networks, professional organizations, and representing the company’s brands at industry events.
Track account metrics and enter sales-related activities into the company-designated CRM.
Perform other duties as assigned.