Account Manager - Infectious Disease Diagnostics - SC

Abbott • Greenville, SC

8d • $68,000 - $136,000 • Remote

About The Position

Abbott Rapid and Molecular Diagnostics – Infectious Disease is seeking a technically proficient Key Account Manager to oversee and grow its presence in South Carolina. The role focuses on clinical diagnostic solutions and serving hospital networks across laboratory, emergency department, clinic, physician office laboratory, and urgent care settings. The position is remote in the United States and involves travel within the assigned territory.

The Account Manager will accelerate growth, expand market share, and drive revenue across key accounts. The role serves as the primary account-management contact, working to improve profitability, customer loyalty, contract renewals, and new business. The manager is accountable for annual targets across Abbott infectious-disease diagnostic product lines, including ID NOW, BinaxNOW, DETERMINE HIV-1/2, and Clearview products. The position also supports customers with diagnostic solutions intended to help healthcare providers make timely decisions and improve patient outcomes.

Requirements

• Bachelor’s degree.
• At least 4 years of proven success in medical sales, ideally in diagnostics.
• Experience working with distribution partners.
• Willingness to travel within the assigned territory; the role description specifies four days per week and up to approximately 35% overnight travel, and the posting lists travel at 50% of the time.

Nice To Haves

• Bachelor’s degree in business, health care, or life science.
• Deep understanding of laboratory and point-of-care settings, health system operations, and health economics.
• Strong financial acumen and ability to analyze healthcare market data.
• Individual contributor experience in problem solving, complex selling, planning, and execution.
• Excellent interpersonal skills and documented success in a team-selling environment, with the ability to communicate effectively at multiple organizational levels.
• Experience with complex contracting and negotiation.
• Strategic thinking, passion for healthcare innovation, and a track record of exceeding goals.

Responsibilities

• Build trusted customer relationships, understand stakeholder priorities, conduct business reviews, and provide proactive solutions to improve satisfaction, loyalty, and retention.
• Develop and execute strategic account plans to protect and grow the customer base, expand value, increase profitability, and achieve annual growth objectives.
• Identify operational improvements with customers, optimize reagent utilization, expand product adoption, and anticipate needs based on market, regulatory, and industry trends.
• Manage sales processes and account strategies using SFDC, Power BI, Microsoft tools, sales metrics, forecasting, and analytics.
• Lead contract negotiations, pricing strategies, proposals, bid preparations, customer implementation activities, and renewal planning.
• Maintain product, market, and competitive knowledge and use insights to influence purchasing decisions and position Abbott solutions.
• Collaborate with Sales Development Managers, Health System Executives, Distribution Field Managers, Regional Business Analysts, distribution partners, and cross-functional teams to support customers and business objectives.
• Manage third-party distributor relationships through training, sales support, technical expertise, performance management, and ongoing communication.
• Ensure compliance with FDA regulations, company policies, and professional standards.
• Meet annual targets and goals across assigned infectious-disease diagnostic product lines.

Benefits

• Career development opportunities with an international company.
• Employees may qualify for free medical coverage in the Health Investment Plan (HIP) PPO medical plan in the next calendar year.
• Retirement savings plan with a high employer contribution.
• Tuition reimbursement.
• Freedom 2 Save student debt program.
• FreeU education benefit, an affordable and convenient path to a bachelor’s degree.
• Health and wellness benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level