Account Manager - Infectious Disease Diagnostics - SC

Abbott Laboratories • Greenville, SC

7d • $68,000 - $136,000

About The Position

Abbott Rapid and Molecular Diagnostics – Infectious Disease is seeking a technically proficient Key Account Manager to oversee and grow its presence in South Carolina. The role focuses on clinical diagnostic solutions and serves hospital networks and other care settings, including laboratories, emergency departments, clinics, physician office laboratories, and urgent care.

The Key Account Manager accelerates growth, expands market share, and drives revenue across key accounts. The position uses technical expertise and consultative selling to influence purchasing decisions and provide tailored diagnostic solutions. As the primary account-management contact, the role aims to improve profitability, build customer loyalty, and secure contract renewals and new business. The manager is accountable for annual targets across Abbott’s infectious disease diagnostic product lines, including ID NOW, BinaxNOW, DETERMINE HIV-1/2, and Clearview products.

Requirements

• Bachelor’s degree.
• At least 4 years of proven success in medical sales, ideally in diagnostics.
• Experience working with distribution partners.
• Willingness to travel within the assigned territory four days per week, with up to 35% overnight travel.

Nice To Haves

• Bachelor’s degree in business, health care, or life science.
• Deep understanding of laboratory and point-of-care settings, health system operations, and health economics.
• Strong financial acumen and ability to analyze healthcare market data.
• Individual-contributor experience in problem solving, complex selling, planning, and execution.
• Excellent interpersonal skills and documented success in team selling, with the ability to communicate effectively at multiple organizational levels.
• Experience with complex contracting and negotiation.

Responsibilities

• Build trusted customer relationships, understand stakeholder priorities, conduct business reviews, and provide proactive solutions to improve satisfaction, loyalty, and retention.
• Develop and execute strategic account plans to protect and grow the customer base, expand value, increase profitability, and meet annual growth objectives.
• Identify operational improvements with customers, optimize reagent utilization, expand product adoption, and anticipate needs based on market, regulatory, and industry trends.
• Manage sales processes and account strategies using SFDC, Power BI, Microsoft tools, sales metrics, forecasting, and analytics.
• Lead contract negotiations, pricing strategies, proposals, bid preparations, customer implementation activities, and renewal planning.
• Maintain product, market, and competitive knowledge and use relevant insights to influence purchasing decisions and position Abbott solutions.
• Collaborate with internal sales and business teams, distribution partners, and cross-functional colleagues to provide a seamless customer experience, resolve challenges, and support business objectives.
• Manage and develop third-party distributor relationships through training, sales support, technical expertise, performance management, and ongoing communication.
• Ensure compliance with FDA regulations, company policies, and professional standards.
• Achieve annual targets and goals for assigned infectious disease diagnostic product lines.

Benefits

• Career development opportunities with an international company.
• Eligible employees may qualify for free medical coverage in the Health Investment Plan PPO medical plan in the next calendar year.
• Retirement savings plan with a high employer contribution.
• Tuition reimbursement.
• Freedom 2 Save student debt program.
• FreeU education benefit, offering a path to a bachelor’s degree.
• Health and wellness benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level