Account Manager - Infectious Disease Diagnostics - S. Louisiana

Abbott • New Orleans, LA

12d • Remote

About The Position

Abbott Rapid and Molecular Diagnostics – Infectious Disease is hiring a technically proficient Key Account Manager to oversee and grow its presence in Southern Louisiana. This sales role focuses on clinical diagnostics and hospital networks, including laboratories, emergency departments, clinics, physician office laboratories, and urgent care settings. The position is responsible for accelerating growth, expanding market share, driving revenue, and achieving annual targets across Abbott infectious disease and point-of-care diagnostic product lines.

The Account Manager serves as the primary account contact and trusted advisor, building customer relationships and providing tailored diagnostic solutions. The role includes account planning, customer business reviews, sales and contract management, and collaboration with internal teams and distribution partners. It also requires travel within the assigned territory and management of third-party distributor relationships.

Requirements

• Bachelor’s degree.
• At least 4 years of proven success in medical sales, ideally in diagnostics.
• Experience working with distribution partners.
• Willingness to travel within the assigned territory; the qualifications section specifies 4 days per week and up to approximately 35% overnight travel.

Nice To Haves

• Bachelor’s degree in business, health care, or life science.
• Deep understanding of laboratory and point-of-care settings, health system operations, and health economics.
• Strong financial acumen and ability to analyze healthcare market data.
• Individual-contributor experience in problem solving, complex selling, planning, and execution.
• Excellent interpersonal skills and documented success in team selling, with the ability to communicate effectively at multiple organizational levels.
• Experience with complex contracting and negotiation.

Responsibilities

• Build strong customer relationships, understand stakeholder priorities, conduct business reviews, and provide proactive solutions to improve satisfaction, loyalty, and retention.
• Develop and execute strategic account plans to protect and grow the customer base, expand value, increase profitability, and achieve annual growth objectives.
• Identify operational improvements, optimize reagent utilization, expand product adoption, and anticipate customer needs based on market, regulatory, and industry trends.
• Manage sales processes and account strategies using SFDC, Power BI, Microsoft tools, sales metrics, forecasting, and analytics.
• Lead contract negotiations, pricing strategies, proposals, bid preparation, customer implementation activities, and renewal planning.
• Maintain product, market, and competitive knowledge and use insights to influence purchasing decisions and position Abbott solutions.
• Collaborate with Sales Development Managers, Health System Executives, Distribution Field Managers, Regional Business Analysts, distribution partners, and cross-functional teams to support customers and business objectives.
• Manage third-party distributor relationships through training, sales support, technical expertise, performance management, and ongoing communication.
• Ensure compliance with FDA regulations, company policies, and professional standards.

Benefits

• Career development opportunities with an international company.
• Potential eligibility for free medical coverage in the Health Investment Plan PPO medical plan in the next calendar year.
• Retirement savings plan with a high employer contribution.
• Tuition reimbursement.
• Freedom 2 Save student debt program.
• FreeU education benefit, described as an affordable and convenient path to a bachelor’s degree.
• Health and wellness benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level