Account Manager - USA Parkway

Securitas Security Services•Sparks, NV

2d•Onsite

About The Position

The Account Manager performs management functions for assigned accounts and provides lead direction to Security Supervisors on requirements, work priorities, and site needs. The role manages security services and related operations for a group of smaller accounts, helping maintain a safe and secure environment for clients. Responsibilities span client service and problem resolution, service enhancement and expansion, new business development, operational effectiveness, post-order preparation, staffing, scheduling, supervision, and training.

Requirements

At least 18 years of age.
High school diploma or GED.
Above-average computer and technology skills.
Excellent customer service and team leadership skills.
Ability to work independently.
Ability to remain calm and professional during stressful situations.
Great attention to detail and a professional demeanor.
Willingness to participate in the company’s pre-employment screening process, including a drug screen and background investigation.
Valid driver’s license.
At least 2 years of supervisor experience.
Experience with payroll, scheduling, and managing a large group of security officers.

Nice To Haves

Account Manager experience.

Responsibilities

Manage security services and related operations for an assigned group of smaller accounts.
Provide lead direction to Security Supervisors regarding requirements, work priorities, and site needs.
Deliver client service and resolve problems.
Enhance or expand services and support new business development.
Promote operational effectiveness.
Prepare post orders.
Manage staffing and scheduling.
Supervise and train security personnel.