Account Manager

Cooper-Standard Automotive • Northville, MI

1d • Hybrid

About The Position

The Account Manager is a high-performing individual contributor responsible for achieving profitable growth targets and managing the commercial aspects of assigned programs and projects. This role focuses on building and maintaining strong relationships with customers and internal teams, ensuring alignment with organizational priorities and goals. Success requires strong business acumen, excellent communication skills, and the ability to lead complex, cross-functional initiatives to closure.

Requirements

• Bachelor’s degree in business administration or related field, or equivalent education and experience.
• Minimum five years of experience managing automotive OEM customers.
• Strong understanding of OEM manufacturing and assembly environments.
• Technical knowledge to discuss product capabilities in detail with customer OEM functions.
• Proven ability to make commercially sound decisions balancing technical support and pricing strategies.
• Exceptional verbal and written communication skills with strong negotiation abilities.
• Project management skills with the ability to prioritize, multitask, and organize effectively.
• Proficiency in Microsoft Office.

Nice To Haves

• Experience with Ford and their supplier portal is a plus.

Responsibilities

• Manage all commercial aspects of assigned customer accounts, including Ford Sealing programs.
• Track market share, competitor programs, and overall value of the addressable market.
• Monitor competitor activities and significant changes in their business strategies.
• Maintain full-cycle business plans and backlog details.
• Track revenue performance against commitments over the business plan horizon.
• Develop and execute strategic plans to achieve profitability and growth targets.
• Prepare and lead new business strategies, driving cross-functional teams to achieve net new business goals.
• Develop and lead price negotiations with customers, ensuring consistency and alignment with company objectives.
• Apply technical product knowledge strategically during commercial discussions and negotiations to create value-based proposals and influence customer decision-making.
• Maintain part pricing matrices and resolve open financial/economic issues, including part transfers.
• Track and monitor raw material pricing and other economic agreements (e.g., amortizations).
• Collaborate with Engineering, Operations, Purchasing, and Cost Estimating to ensure competitive, accurate, and timely quotes.
• Build and strengthen relationships across internal teams (Sales, Engineering, Operations, Purchasing, Cost Estimating).
• Lead and develop customer relationships across all disciplines.
• Support and mentor less experienced associates to foster continuous improvement.
• Utilize required internal and external systems and procedures effectively.
• Perform additional duties as needed to support organizational objectives.

Benefits

• Equal employment opportunities to applicants and employees without regard to race, color, religion, sex, national origin, genetic information, physical or mental disability, age, veteran or military status, or any other characteristic protected by applicable law.
• An environment at work that not only values diversity but also encourages inclusion and a sense of belonging.
• A diverse workplace fosters an environment where our employees can flourish and provide superior service to our customers.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level