Account Manager – Growth & Customer Success

Max Distributing•Little Rock, AR
•$50,000 - $125,000

About The Position

Max Distributing is seeking an Account Manager focused on growth ownership and customer success. The role owns customer performance after account launch, drives account growth and execution, and works cross-functionally with Sales, Commercial Operations, Purchasing, Merchandising, and Leadership to deliver results for customers. The successful candidate identifies opportunities and potential issues early, uses data to guide decisions, and ensures that customer commitments and internal initiatives are completed.

Requirements

  • Strong problem-solving skills and a proactive approach.
  • Highly organized and detail-oriented.
  • Strong sense of ownership and accountability.
  • Ability to operate with urgency and follow through.
  • Comfort using data to drive decisions.
  • Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

  • Own day-to-day customer relationships after account launch.
  • Drive account growth through distribution expansion and performance improvements.
  • Identify issues early and solve problems before customers are impacted.
  • Act as a trusted advisor to customers rather than an order taker.
  • Analyze sales performance, inventory trends, and execution gaps.
  • Partner with Sales to maximize account opportunities.
  • Drive follow-through across internal teams.
  • Ensure customer commitments are executed.
  • Track initiatives, projects, and account performance.
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