Account Manager, Personal Lines

The Partners Group LLC • Renton, WA

23h • $65,000 - $75,000 • Hybrid

About The Position

The Partners Group is hiring a Personal Lines Account Manager to support clients with their personal insurance needs. The role serves as a trusted resource, helping clients understand coverage options and protect what matters most. The Account Manager builds lasting client relationships and provides responsive, thoughtful service while managing account servicing accurately and carefully to support client retention, satisfaction, and long-term growth.

The position manages a book of Personal Lines accounts, reviews coverage for potential gaps and exposures, processes renewals, endorsements, and policy changes, and works with carrier representatives to address client needs. It also responds to client questions and service requests and maintains accurate account records and documentation. The role is based in the Renton, Washington, or Portland, Oregon, area, preferably in-office with hybrid remote opportunities. Fully remote arrangements may be considered for highly qualified candidates in Pacific, Arizona, or Mountain time zones. The schedule is 40 hours per week, Monday through Friday, with minimal travel, if any.

Requirements

• Active Property & Casualty insurance license.
• At least 5 years of Account Manager experience in insurance.
• Strong knowledge of Personal Lines coverages and policies.
• Ability to build trusted client and carrier relationships.
• Excellent organization and attention to detail.
• Proven ability to manage competing priorities.
• Ability to sit for long periods, communicate verbally and in writing, and handle long periods of screen time.

Nice To Haves

• Independent agency experience.
• Experience with Auto Owners insurance carrier.
• Experience using a personal lines rater; PL Rater preferred.
• Experience with AMS360 or similar agency management systems.
• A consultative approach to coverage reviews and client service.
• Industry designation(s) or ongoing professional development.

Responsibilities

• Manage a book of Personal Lines client accounts.
• Review coverage and identify potential gaps and exposures.
• Process renewals, endorsements, and policy changes.
• Partner with carrier representatives to support client needs.
• Respond promptly to client questions and service requests.
• Maintain accurate account records and documentation.

Benefits

• Generous Paid Time Off.
• Medical, dental, and vision insurance.
• Life and disability insurance.
• Retirement plan.
• Employee ownership opportunities.
• Profit-sharing.
• Continuing Education and support toward professional designations.
• Hybrid work schedule.
• Eight hours of paid volunteer time per quarter.
• Charitable contributions matched by TPG.
• All-company holiday volunteer day.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed