Account Manager- Personal Lines

Hilb Group • Auburn, NY

1d • $65,000 - $75,000 • Onsite

About The Position

Hilb Group is seeking a motivated and ambitious Personal Lines Account Manager to join its team. The role manages clients’ personal insurance needs, including gathering information, preparing applications, marketing renewals, and administering policies. The position is based at the agency in Auburn, New York, and is performed in-office. The ideal candidate is service-oriented, organized, able to prioritize, and effective in a team environment.

Requirements

• New York State Personal Lines license.
• At least 3 years of personal insurance experience; the posting also specifies at least 5 years of Personal Insurance industry experience.
• At least a high school degree.
• Experience with personal middle-market carriers such as Travelers, Hanover, Utica, and Plymouth Rock, and high-net-worth carriers such as Chubb, PURE, Berkley One, and Cincinnati.
• Ability to thrive in a fast-paced environment.
• Upbeat attitude and strong written, verbal, and organizational skills.
• Excellent time-management and problem-solving skills, attention to detail, and ability to prioritize.
• Proficiency with Microsoft Office and AMS.

Responsibilities

• Manage all aspects of clients’ personal insurance needs, including information gathering, application preparation, renewal marketing, and policy administration.
• Explain coverages and policy types, recommend specific coverage enhancements, and resolve general customer inquiries.
• Develop and maintain professional relationships with clients, their representatives, and insurance company personnel.
• Maintain accurate electronic client account records and file documentation while processing rewrites, endorsements, cancellations, and renewals.
• Participate as a team member in a fast-paced, growing sales environment focused on continuous improvement.

Benefits

• Company-paid life insurance, long-term disability, and short-term disability.
• Medical, dental, and vision plans, plus FSA/HSA plans.
• 401(k) with company match.
• Voluntary benefits including critical illness, accident insurance, hospital indemnity, supplemental life insurance, legal and identity protection, and pet benefits.
• Generous paid time off.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED