Account Manager

Pye-Barker Fire & Safety • Paramus, NJ

45d • $65,000 - $70,000

About The Position

Make a difference, protect lives, and achieve your dreams. Build your career with the industry-leading fire, life safety and security company. This position is responsible for managing and coordinating account service activities as the primary customer contact for the retention of the local group business. Pursues relationships with potential new accounts and seeks business expansion opportunities with current clients. May visit client locations periodically to ensure client satisfaction and promote ongoing contract renewals.

Requirements

• Must have a working knowledge of Sedona.
• Bachelor or Associate degree or equivalent work experience
• Excellent relationship management skills
• Proven ability to grow account revenue thru activities such as product expansion, promotional opportunities, and program implementations
• Experience analyzing sales reports and identifying trends
• Proven ability to create and implement strategic plans
• Excellent presentation and negotiation skills
• Ability to organize and prioritize workload throughout multiple accounts and meet deadlines
• Must be driven to identify and exceed customer needs and expectations
• Ability to listen attentively, respond effectively and resolve account issues promptly
• Ability to act as the lead point of contact for matters specific to your accounts, from operational tasks to important initiatives
• Proven ability to work independently as well as in a team environment
• Detail-oriented and outstanding organizational skills
• Ability to forecast, monitor, and manage inventory
• Ability to communicate and work effectively across various internal organizations in support of account initiatives
• Comfortable learning new technology/product lines in a highly innovative environment
• Proficiency in Microsoft Office software with emphasis on Excel and PowerPoint

Responsibilities

• Uses Sedona to create invoices, manage jobs and data entry.
• Defines and oversees account management and retention strategy execution for a defined book of accounts.
• Identifies opportunities for penetration sales.
• Supports pursuit of new business opportunities either directly with a broker/consultant or potential client or through a team approach with field office sales staff.
• Responsible for growing Specialty Business within existing accounts.
• Provides support for field sales staff with RFP (Request for Proposal) responses, proposals, client presentations, and underwriting coordination on new business sales opportunities.
• Develops business relationships with brokers, consultants, and key decision makers to meet or exceed new and renewal sales targets.
• Manages the annual renewal process for accounts, including underwriting negotiation, preparation of renewal analysis, and client presentations.
• Coordinates and controls new business implementation activities.
• Perform other duties assigned by management.
• Adheres to the Code of Conduct, Confidentiality Agreement, and Company Safety Policy.
• Performs other duties as assigned.

Benefits

• Excellent pay
• Medical, dental, vision
• Company paid life insurance
• Company paid short-term disability
• 401K with employer match
• Paid vacation and company holidays
• Training and Career Development
• Company vehicle (if job applicable)
• Immediate qualification for the ALL In Ownership Plan for all eligible full-time employees

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree