Account Manager

Raymond West•Portland, OR

15h•$60,000 - $150,000

About The Position

Raymond West is seeking an Account Manager to join its Sales team. The position provides a communication and sales link between customers and the company, supporting ongoing customer satisfaction. The Account Manager is responsible for customers in an assigned territory and sells Raymond West products and services, including lift trucks, racking, conveyor, dock and door, rentals, parts, and service. The role requires customer service and communication skills, problem-solving ability, organization, and the ability to multitask. The position is field sales, with daily local travel to customer locations and other Raymond West offices. The salary range is $60,000–$150,000, consisting of a draw plus commission. The specific offer may depend on factors such as relevant experience, education, and work location. Candidates must be able to pass a pre-employment physical and drug screen and be insurable by Raymond West.

Requirements

Excellent written and verbal communication skills, including the ability to present solutions professionally to individuals and groups and communicate with customer representatives at all levels.
Excellent organizational and time-management skills, including the ability to plan appointments and respond to changing needs.
Proficiency in Microsoft Office and similar software; ability to create written proposals and update spreadsheets.
Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals.
Ability to maintain effective working relationships with employees, coworkers, managers, and other departments.
Willingness to work off-hours as specific needs dictate and to assume additional responsibility as required.
Ability to perform essential job functions safely and with consistent alertness.
Forklift operation knowledge and ability.
Ability to perform duties with minimal supervision, respond to varying input requirements, and demonstrate drive and initiative.
Willingness to continually learn new products and policies.
Ability to work efficiently and tactfully with people in person, by telephone, and through written correspondence.
Self-confidence, flexibility, accuracy, neatness, and a professional attitude and appearance.
Good attendance record.
Bachelor’s degree or equivalent from a four-year college or technical school; or two years of related experience and/or training; or an equivalent combination of education and experience.
Must be able to be insured by Raymond West.
Must be able to pass a pre-employment physical and drug screen.

Responsibilities

Observe and comply with Company regulations and policies, representing the Company with honesty and integrity.
Sell Company products and services within established prices and policies.
Maintain accurate and current customer profiles and account databases, including equipment master records, for the assigned territory.
Make every effort to achieve satisfactory sales volume and gross profit, with expected year-over-year improvement in performance and results.
Build and maintain customer relationships and provide customer service to support continuing satisfaction.
Plan appointments and accommodate changes as needed.
Maintain systematic planning and accountability records.
Use Company property responsibly and comply with the Employee Handbook.
Travel locally to customer locations and other Raymond West offices on a daily basis.