Account Manager, Amazon

Stanley 1913•Seattle, WA

About The Position

Stanley 1913 is hiring an Account Manager to manage and grow its Amazon Canada business while supporting Amazon US and coordinating programs across North America. The role owns sales, profitability, market share, assortment, inventory, merchandising, and retailer relationships for Amazon Canada, and serves as a central lead for North American promotions, seasonal programs, catalog management, and forecasting partnership. The Account Manager works across Sales, Marketing, Commercial/Merchandising, Finance, Demand Planning, Customer Experience, and Supply Chain to plan and execute integrated programs. The position requires commercial judgment, project management, analytical ability, attention to detail, and the capacity to coordinate complex work across stakeholders while identifying short- and long-term opportunities. Stanley 1913 is part of Morgan Street Holdings, a privately held enterprise with more than 10,000 employees and 300+ customers globally. Full-time employees are eligible for an annual bonus based on company and individual results and receive a range of benefits and personalized time off. The salary range is $110,000–$140,000 USD; actual pay depends on factors including work location, job-related knowledge, skills, qualifications, and experience.

Requirements

Bachelor’s degree in Business, Marketing, or a related field.
At least 5 years of experience in ecommerce, account management, sales, retail, merchandising, or program management.
Experience supporting Amazon and working in Amazon Vendor Central or Seller Central.
Demonstrated ability to manage cross-functional projects with multiple workstreams and deadlines.
Strong analytical and problem-solving skills.
Advanced proficiency in Excel and business reporting tools.
Strong written, verbal, and presentation skills.
Excellent organizational skills and attention to detail.
Ability to balance day-to-day account execution with longer-term program planning.
Ability to work effectively in a fast-paced environment with changing priorities.

Nice To Haves

Experience managing an Amazon business of $10M or more.
Experience in consumer products, retail, or a seasonal product category.
Familiarity with ecommerce merchandising, retail media, promotional planning, and inventory management.
Experience coordinating programs across multiple countries or markets.
Experience preparing executive-level business reviews and performance updates.

Responsibilities

Deliver Amazon Canada net sales, profitability, and market share objectives through short- and long-term planning.
Manage day-to-day communication and business operations with Amazon Canada Vendor and Retail teams.
Execute account strategies and annual priorities aligned with the broader North America Amazon plan.
Monitor weekly and monthly business performance, identify risks and opportunities, and recommend actions.
Support annual operating plans, forecasts, retailer negotiations, and joint business planning.
Prepare business reviews, performance recaps, and leadership updates.
Partner with internal teams to resolve operational, catalog, inventory, and customer experience issues.
Build effective working relationships with Amazon and internal cross-functional stakeholders.
Align seasonal media plans with commercial priorities in partnership with Performance Marketing and Brand Marketing.
Coordinate product priorities, promotional timing, content needs, and campaign inputs.
Identify opportunities to improve traffic, conversion, and customer experience through enhanced merchandising.
Monitor product detail page readiness, catalog accuracy, search visibility, buyability, item and PDP status, and content compliance.
Support new-item setup, product variation management, and catalog issue resolution.
Consolidate insights across sales, marketing, promotions, inventory, and digital merchandising.
Identify cost savings and develop risk mitigation plans.
Lead North America seasonal programs, promotions, and key tentpole events across Amazon US and Canada.
Own and maintain the annual Amazon promotional and seasonal calendar, aligning stakeholders across sales, commercial/merchandising, marketing, demand planning, supply chain, and finance.
Lead end-to-end planning and execution for promotions and strategic seasonal moments.
Translate seasonal strategies into project plans covering planning, forecasting, and execution.
Support and analyze product prioritization based on event relevance, demand potential, and commercial objectives.
Plan and execute promotional submissions, deal eligibility, pricing inputs, funding approvals, and event tracking.
Evaluate promotional economics and investment opportunities with Finance and account leadership.
Support event-day monitoring and resolve issues involving pricing, inventory, product availability, and operational execution.
Consolidate post-event and program results, insights, and learnings to improve future seasonal programs and promotional effectiveness.
Improve seasonal planning processes, tools, templates, communication routines, and ways of working.
Partner with Demand Planning and Supply Chain to support Amazon North America forecast accuracy and inventory health.
Monitor in-stock performance, replenishment, purchase orders, weeks of supply, and inventory risks.
Coordinate inventory-readiness assessments for US and Canada seasonal events.
Support plans to address aged or excess inventory.