Amazon Account Manager

HIGHSCALE • California, CA

22h • Remote

About The Position

High Scale is a data-obsessed agency that revolutionizes video advertising on TV and social media, working with leading lifestyle, fashion, beauty, wellness, and DTC brands to accelerate growth through performance-driven creative and marketing. They are looking for an Amazon Account Manager who understands the Amazon ecosystem, knows how to turn data into action, and takes ownership of driving measurable marketplace performance. This role is crucial as Amazon is a significant driver of revenue, customer acquisition, and long-term growth for many brands. The Amazon Account Manager will be responsible for managing and growing Amazon accounts, overseeing marketplace performance, listings, advertising, promotions, inventory coordination, reporting, and account health, while continuously identifying opportunities to increase revenue and profitability. The ideal candidate will be proactive in seeking improvements in conversion, organic ranking, campaign efficiency, margin, and testing new strategies.

Requirements

• 3+ years of hands-on experience managing Amazon Seller Central accounts.
• Strong understanding of Amazon marketplace operations, catalog management, account health, and listing optimization.
• Proven experience growing Amazon revenue and improving marketplace performance.
• Experience managing multiple brands or accounts simultaneously is strongly preferred.
• You understand how organic performance and paid advertising work together.
• You’re comfortable building, analyzing, and optimizing Amazon advertising campaigns and can explain exactly why you’re increasing spend, reducing bids, changing targeting, or restructuring a campaign.
• You’re comfortable working with large amounts of marketplace data and turning it into decisions.
• You understand metrics such as ACOS, TACOS, ROAS, CTR, CPC, CVR, sessions, Buy Box percentage, organic ranking, and contribution margin.
• Strong Excel or Google Sheets skills are required.
• You understand that growing revenue alone isn’t enough.
• You think about profitability, advertising efficiency, inventory, pricing, conversion, and customer behavior together when making decisions.
• You can manage multiple products, campaigns, deadlines, and priorities without losing attention to detail.
• You document your work, communicate clearly, and keep stakeholders informed without needing to be chased for updates.
• You don’t wait for someone to tell you an account is underperforming.
• You notice the change, investigate the cause, develop a solution, and move quickly.
• You enjoy testing new strategies, solving marketplace problems, and finding opportunities others might overlook.
• When Amazon changes something, your first instinct is to understand it and figure out how to use it to our advantage.

Nice To Haves

• Agency or multi-brand eCommerce experience is a major plus.
• Experience with Amazon analytics and third-party marketplace tools is a plus.

Responsibilities

• Own day-to-day management of assigned Amazon Seller Central accounts.
• Monitor account performance, sales, traffic, conversion rates, inventory, and account health.
• Manage product listings, variations, categories, pricing, and other catalog updates.
• Troubleshoot listing suppressions, account issues, stranded inventory, and other marketplace problems.
• Ensure accounts remain compliant with Amazon policies and marketplace requirements.
• Optimize product titles, bullet points, descriptions, keywords, images, and A+ Content.
• Conduct keyword and competitor research to improve organic visibility and conversion.
• Identify opportunities to improve product detail pages and overall customer experience.
• Coordinate with creative and copy teams to develop stronger listing assets.
• Run ongoing tests and improvements based on marketplace performance.
• Manage and optimize Amazon PPC campaigns across Sponsored Products, Sponsored Brands, and Sponsored Display.
• Monitor budgets, bids, keywords, search terms, and campaign performance.
• Improve advertising efficiency while supporting revenue growth.
• Track metrics including ACOS, TACOS, ROAS, CTR, CPC, conversion rate, and attributed sales.
• Identify winning campaigns and opportunities to scale while reducing inefficient spend.
• Develop strategies to increase Amazon revenue, market share, and profitability.
• Analyze sales trends and identify opportunities across products, categories, and campaigns.
• Plan promotions, coupons, deals, and other marketplace initiatives.
• Monitor competitor pricing, positioning, reviews, and marketplace activity.
• Balance revenue growth with advertising efficiency and contribution margin.
• Coordinate with operations and supply chain teams to maintain healthy inventory levels.
• Monitor sell-through rates and identify potential stockout or overstock risks.
• Support demand forecasting using historical performance, seasonality, promotions, and growth trends.
• Help ensure inventory decisions align with advertising and sales strategies.
• Build regular reports covering sales, advertising, profitability, inventory, and account health.
• Translate Amazon data into clear recommendations and next steps.
• Identify performance trends, problems, and growth opportunities before they become obvious.
• Communicate results and strategic recommendations to internal teams and leadership.
• Establish and track KPIs for each account.

Benefits

• Own Meaningful Growth: Take direct responsibility for Amazon accounts and see the measurable impact of your strategies.
• Work With Growing Consumer Brands: Manage products across lifestyle, beauty, wellness, fashion, and DTC categories.
• Data + Creativity: Work alongside performance marketers, strategists, designers, copywriters, and creative teams to improve the entire Amazon customer journey.
• Career Growth: Expand your expertise across marketplace strategy, eCommerce, performance marketing, and account leadership as High Scale continues to grow.
• Real Ownership: If you identify an opportunity, we want you to bring it forward, build the case, and help make it happen.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed