Account Manager

Vitalant•Minot, ND

2d•Onsite

About The Position

At Vitalant, a non-profit organization, the Account Manager plays a vital role in achieving monthly and annual blood collection goals. This position involves building lasting relationships with volunteer coordinators and community partners through strategic outreach, collaboration, and coaching. The Account Manager will maintain and and grow existing accounts while identifying new opportunities to host lifesaving blood drives, with a particular emphasis on recruiting first-time donors. The role is customer-focused and community-minded, significantly impacting lives across the assigned territory. Vitalant is one of the nation's largest nonprofit blood and biotherapies healthcare organizations, providing hospitals and patients across the U.S. a safe blood supply, specialized laboratory services, transfusion medicine expertise, and world-renowned research. Vitalant provides blood and special services to patients in more than 900 hospitals across the U.S. and hosts approximately 60,000 blood drives annually.

Requirements

Relevant Bachelor's degree or equivalent combination of formal education and experience required.
Valid in–state driver's license required.
One year of related experience required.
Effective oral and written communication skills.
Sales/territory management skills.
Must be self-motivated and a self-starter with good organization skills.
Ability to work flexible hours including weekends and evenings.
Provide own vehicle for transportation.
Proficient personal computer skills.

Responsibilities

Achieve monthly and annual blood collection goals by building lasting relationships with volunteer coordinators and community partners.
Maintain and grow existing accounts while identifying new opportunities to host lifesaving blood drives—especially with an emphasis on bringing in first-time donors.
Actively engage in public speaking opportunities and community events to promote blood donation and recruit new volunteer blood drive partners.
Build strong relationships with volunteer blood drive coordinators at schools, businesses, religious organizations, and other community groups.
Coach and motivate coordinators to increase donor turnout, especially among first-time donors, and to establish or strengthen blood drive committees.
Develop and execute recruitment plans to meet individual and territory-based collection goals.
Collaborate cross-functionally to ensure accurate projections and optimal appointment scheduling for successful drives.
Identify and secure new blood drive opportunities in your territory and support national partner engagement when applicable.
Maintain accurate drive information using established systems and processes.