Robb Report: Account Manager, Post Sales & Operations

Penske Media • New York City, NY

8d • Onsite

About The Position

Robb Report, Art Media, and Artforum are seeking a highly motivated Account Manager to oversee the successful execution of sold campaigns across marketing channels. The role manages campaign delivery, client communication, reporting, and post-sale deliverables, ensuring programs are completed on time, aligned with strategy, and delivered to a high standard. It blends project management, campaign execution, client service, analytics, and cross-functional collaboration in a fast-paced environment.

Requirements

• Exceptional organizational skills and strong attention to detail.
• Significant project management and administrative experience.
• Outstanding written and verbal communication skills.
• Ability to manage multiple projects, deadlines, and stakeholders simultaneously.
• Strong problem-solving skills and a proactive approach to project management.
• Professional, appropriately friendly, and high-touch demeanor.
• Ability to collaborate across multiple departments in a fast-paced environment.
• Strong proficiency with project management, reporting, and communication tools.

Nice To Haves

• Experience working in a luxury marketplace or with UHNW individuals.

Responsibilities

• Oversee the execution and management of sold campaigns across custom content, social media, email marketing, digital, print, and other marketing channels.
• Serve as a key client contact throughout the post-sale campaign lifecycle, communicating clearly and ensuring deliverables meet agreed timelines and objectives.
• Maintain project schedules, timelines, deliverables, and documentation, and communicate next steps to clients and internal teams.
• Coordinate campaign execution with Sales, Marketing, Ad Operations, Revenue Operations, and other internal stakeholders.
• Track and measure campaign performance, analyzing results to identify trends, opportunities, and areas for optimization.
• Prepare campaign recaps, performance reports, and client-facing communications.
• Collaborate with Finance on invoicing and billing, and ensure campaigns are accurately reconciled based on delivery and performance.
• Proactively identify issues or roadblocks and work across teams to resolve them quickly.
• Promote effective interdepartmental communication and high-quality client service to strengthen client relationships and support retention and renewals.

Benefits

• PMC-paid medical, dental, and vision coverage with no employee paycheck contributions for employees and their families.
• Flexible Spending Accounts for healthcare, dependent care, and commuting.
• Employee Assistance Program.
• Life insurance.
• Short- and long-term disability coverage.
• Paid parental leave.
• 401(k) retirement plan with an employer match.
• Company discounts and perks, including pet insurance, home and auto insurance, mortgage discounts, and other wellness, lifestyle, and financial savings.
• Flexible Vacation Policy.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed