Robb Report: Account Manager, Post Sales & Operations
About The Position
Robb Report, Art Media, and Artforum are seeking a highly motivated Project Manager to oversee the execution of sold campaigns across marketing channels. The role combines project management, campaign execution, client service, analytics, and cross-functional collaboration, ensuring programs are delivered on time, on strategy, and to a high standard. The position works closely with Sales, Marketing, Ad Operations, Revenue Operations, Finance, clients, and other internal teams to manage campaign execution, communications, reporting, and post-sale deliverables. The successful candidate is organized, detail-oriented, proactive, and comfortable managing multiple projects and stakeholders in a fast-paced environment. PMC describes its benefits as including company-paid medical, dental, and vision coverage for employees and their families, flexible spending accounts, an Employee Assistance Program, life insurance, short- and long-term disability, paid parental leave, a 401(k) plan with employer match, company discounts and perks, and a Flexible Vacation Policy. PMC prioritizes in-person collaboration in an office-first environment and does not offer remote-only roles.
Requirements
- Exceptional organizational skills and strong attention to detail.
- Significant project management and administrative experience.
- Outstanding written and verbal communication skills.
- Ability to manage multiple projects, deadlines, and stakeholders simultaneously.
- Strong problem-solving skills and a proactive approach to project management.
- Professional, appropriately friendly, and high-touch demeanor.
- Ability to collaborate across multiple departments in a fast-paced environment.
- Strong proficiency with project management, reporting, and communication tools.
Nice To Haves
- Experience working in a luxury marketplace or with UHNW individuals.
Responsibilities
- Oversee the execution and management of sold campaigns across custom content, social media, email marketing, digital, print, and other marketing channels.
- Serve as a key client contact throughout the post-sale campaign lifecycle, communicating clearly and ensuring deliverables meet agreed timelines and objectives.
- Maintain project schedules, timelines, deliverables, and documentation, and communicate next steps to clients and internal teams.
- Coordinate with Sales, Marketing, Ad Operations, Revenue Operations, and other internal stakeholders to ensure seamless campaign execution.
- Track and measure campaign performance, analyzing data and results to identify trends, opportunities, and areas for optimization.
- Prepare detailed campaign recaps, performance reports, and client-facing communications.
- Collaborate with Finance on invoicing and billing, ensuring campaigns are accurately reconciled based on delivery and performance.
- Identify potential issues or roadblocks proactively and work across teams to resolve them quickly.
- Promote effective interdepartmental communication and high-quality client service to strengthen relationships and support retention and renewals.
Benefits
- Company-paid medical, dental, and vision coverage with no employee paycheck contributions, for employees and their families.
- Healthcare, dependent care, and commuter Flexible Spending Accounts.
- Employee Assistance Program.
- Life insurance.
- Short- and long-term disability coverage.
- Paid parental leave.
- 401(k) retirement plan with employer match.
- Company discounts and perks, including pet insurance, home and auto insurance, and mortgage discounts.
- Flexible Vacation Policy.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
