Account Manager

Logistiq Solutions•Port Clinton, OH

12h•Hybrid

About The Position

LogistiQ Integration Solutions is a dynamic and rapidly growing conveyor system integrator dedicated to providing turn-key innovative solutions to the retail, ecommerce & distribution market. In our 750,000 sq ft facility located in Port Clinton, Ohio you will find a team of innovators dedicated to building solutions that solve our customers evolving needs. At LogistiQ, our core values of integrity, innovation, accountability, and collaboration are the cornerstones of our success. Integrity is at the heart of everything we do, ensuring honesty and transparency in our actions. Innovation drives us to constantly seek creative solutions and push the boundaries of what's possible. Accountability means we take responsibility for our work and uphold the highest standards. Collaboration fuels our collective strength, bringing together diverse perspectives to achieve common goals. By embracing these values, we foster a culture that not only delivers exceptional results but also makes LogistiQ a great place to work.

Requirements

Bachelor’s degree in business, sales, or a related field (or equivalent experience).
3–7 years of experience in account management, sales support, or project coordination.
Strong organizational skills with the ability to manage multiple accounts and priorities simultaneously.
Excellent verbal and written communication skills.
Experience working cross-functionally with technical and operational teams.
Familiarity with CRM systems (e.g., Salesforce).
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
Commercial mindset with the ability to identify and act on growth opportunities.
Must be proficient at Microsoft Office products and possess adequate skill to navigate and work within company’s ERP and CRM software.
Excellent typing skills are required.

Nice To Haves

Experience in material handling, automation, or a related industry is a plus.

Responsibilities

Own day-to-day relationships with assigned accounts, ensuring consistent communication, responsiveness, and alignment with customer needs.
Serve as the primary contact for customer inquiries, follow-ups, and issue resolution across active opportunities and ongoing work.
Track and manage quotes, proposals, and orders within assigned accounts, ensuring timely progression and follow-through.
Partner with Sales, Estimating, and Operations to ensure accurate scoping, pricing, and execution of solutions.
Identify and drive opportunities for repeat business, aftermarket sales, and standardized equipment solutions within existing accounts.
Maintain awareness of customer pipelines, upcoming projects, and potential risks to ensure proactive engagement.
Maintain accurate and up-to-date records in CRM, including account activity, opportunities, and forecasts.
Identify potential risks or customer concerns and coordinate internally to resolve issues efficiently.
Support preparation of updates, presentations, and account reviews (MBR, QBR, status updates) to ensure alignment with customer expectations.
Suggest and implement improvements to enhance account management efficiency and customer experience.