Account Manager, Enterprise

StackAdapt
•$88,000 - $121,000•Remote

About The Position

StackAdapt is a technology company that empowers marketers to reach, engage, and convert audiences through its AI-powered marketing platform. The Account Manager, Enterprise reports to the Manager of Enterprise Client Services and manages client relationships, platform adoption, campaign management, and account expansion opportunities across enterprise brands and agencies. The role collaborates with Account Executives and Ad Operations Specialists to maximize campaign return on investment.

Requirements

  • At least 5 years of experience in real-time bidding and programmatic advertising, including DSP or ad network expertise.
  • Experience running Google AdWords or Facebook Ads, or executing campaigns through a DSP as a self-serve user.
  • Proven success managing client relationships and helping grow revenue.
  • Experience working with budgets of $10 million or more.
  • Experience with the RFP process, preparing proposals, collaborating cross-functionally, and presenting concepts to clients.
  • Skill in upselling to unlock new revenue streams across a book of business.
  • Ability to understand and communicate technical concepts and platform-based knowledge.
  • Flexibility to travel to meet clients.

Responsibilities

  • Serve as the main point of contact for a portfolio of clients across a wide range of verticals.
  • Work with Account Executives to lead RFP processes, proposals, and presentations for enterprise brands and agencies.
  • Drive upsells of StackAdapt features and channels to existing customers.
  • Design campaign strategies within the StackAdapt platform.
  • Support campaign success through regular reporting on client goals and strategic solutions and optimizations to meet identified KPIs.
  • Perform client mapping and account planning.
  • Set up and traffic advertising campaigns on the StackAdapt DSP, including third-party tag implementation and pixel creation and troubleshooting.
  • Identify upselling opportunities and improve services through the development of tools, procedures, and reports that increase efficiency.
  • Regularly analyze campaign performance, optimize campaigns, and recommend new opportunities.
  • Conduct in-person and virtual meetings, presentations, Quarterly Business Reviews, and training or education.

Benefits

  • Competitive salary
  • Retirement, 401(k), or pension savings, depending on location
  • Paid time off, including a birthday off
  • Comprehensive mental health care program
  • Health benefits from the first day of employment
  • Work-from-home reimbursements
  • Optional global WeWork membership and hubs in London and Toronto
  • Training and onboarding program
  • Support for personal development initiatives, including conferences, courses, and books
  • Programmatic courses and certifications
  • Parental leave program
  • Social and team events
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