Account Manager - Connecticut, Massachusetts, Vermont, New Hampshire, Rhode Island & Maine (Apparel Industry)

FECHHEIMER BROTHERS COMPANY•Bethel, CT

12d•$90,000 - $110,000•Remote

About The Position

The Account Manager drives revenue growth and account retention across an assigned multi-state territory by building enduring customer relationships, expanding business with current accounts, and winning new opportunities through consultative selling. Territory revenue is typically below $3.5 million. The position is fully remote, and the candidate must live in Connecticut, Massachusetts, Vermont, New Hampshire, Rhode Island, or Maine. Frequent travel throughout the territory is required, with travel of up to 75%. Success is measured by quota attainment, pipeline health, forecast accuracy, and customer satisfaction. Fechheimer Brothers Company, founded in 1842 and part of the Berkshire Hathaway family of companies, manufactures uniforms for military, federal, state, and local public safety markets through its Flying Cross® and Vertx® brands. The company describes its culture as offering a fun and relaxed work environment and opportunities for continued growth and learning.

Requirements

Strong consultative selling skills, including discovering needs, tailoring solutions, and handling objections.
Excellent interpersonal and communication skills, including comfort presenting in person to groups and decision-makers.
Proficiency with CRM platforms such as Microsoft Dynamics 365 or Salesforce and basic data analysis for pipeline management and forecasting.
Territory management discipline, including calendar planning, travel logistics, and follow-up cadence.
Negotiation skills and business acumen, including understanding pricing, margins, and contract terms.
Self-starter who can thrive in a remote environment, demonstrate integrity, and consistently meet commitments.
At least 4 years of field sales or account management experience.
Valid driver’s license and acceptable driving record.
Ability to travel up to 75% within Connecticut, Massachusetts, Vermont, New Hampshire, Rhode Island, Maine, and surrounding states; occasional evenings and weekends for events.
Bachelor’s degree preferred; equivalent experience considered.

Nice To Haves

Apparel or uniform industry experience.

Responsibilities

Develop and execute territory plans, setting quarterly goals for target accounts, coverage, and pipeline creation.
Maintain an organized travel plan and weekly calendar to maximize in-person customer engagement and territory coverage.
Identify, qualify, and progress new opportunities through networking, referrals, lead follow-up, and market research.
Schedule and conduct in-person appointments and product demonstrations to communicate product value and differentiation.
Manage a portfolio of accounts, ensuring timely follow-up, issue resolution, and proactive growth plans.
Conduct regular business reviews with customers to assess results, upcoming needs, and expansion opportunities.
Partner with authorized dealers and distributors to support sell-through, training, and merchandising initiatives.
Coordinate sample kits, collateral, and promotional programs that drive demand and brand consistency.
Maintain accurate CRM records for contacts, activities, opportunities, and forecasts, and create weekly activity reports.
Negotiate pricing and terms within company guidelines and document agreements in CRM.
Represent the company at trade shows and conferences; plan pre-show meetings and post-show follow-ups.
Monitor competitor activity, market trends, and customer feedback, and share insights to inform product and go-to-market decisions.
Collaborate with Customer Service, Marketing, and Operations to ensure accurate order fulfillment and a positive customer experience.
Provide feedback to Product teams on fit, features, and performance to support continuous improvement.