Account Manager, Utility

Hitachi • San Diego, CA

8d • $139,600 - $209,400 • Remote

About The Position

The Account Manager, Utility will be based in the San Diego, California area and support utility customers by maintaining and expanding strategically important accounts. The role manages sales targets, pipeline activities, account planning, and customer relationships, and works with customers to understand their business plans, purchasing behavior, operational needs, and product requirements. The Account Manager coordinates with internal teams to support account objectives and develops and implements account plans, conducts customer negotiations, monitors customer claims, supports problem resolution, tracks market activity, and identifies opportunities for products, systems, and services. The role aligns solutions with customer applications, helps manage potential order shortfalls, and responds to changing market conditions. It contributes to power transmission and distribution solutions that support reliable grid operations and technology advancement.

The position involves collaboration across functions and customer-facing work in the energy industry, with exposure to innovative energy technologies, products, systems, and services. The successful candidate will collaborate with sales, marketing, technical, and other business professionals, and will have learning and development opportunities through account management and customer engagement activities. The position is home-based in the San Diego, California area and requires travel 20% of the time.

Requirements

• Must already have work authorization permitting employment with Hitachi Energy in the United States.
• Bachelor’s degree.
• At least 5 years of account management and/or sales experience.
• Experience in some combination of engineering, project management, sales, and/or marketing.
• Sales or business development experience working with clients in utilities and/or energy markets.
• Ability to develop sales strategies, coordinate activities across multiple functions, and manage multiple projects.
• Understanding of customer and company organizational structures and customer relationship management.
• Willingness to travel 20% of the time.
• Must be home-based in the San Diego, California area.

Nice To Haves

• Experience working with large investor-owned utility clients.
• Recent experience with sales and marketing of power transmission and distribution products, such as transformer systems, switchgear, and high-voltage breakers.

Responsibilities

• Participate in developing sales strategies by providing customer business plans and long-term account insights.
• Propose sales targets and support margin growth objectives through structured follow-up activities.
• Lead the development and implementation of account plans, including relationship strategies and opportunity prioritization.
• Establish and develop customer relationships, serve as a focal point for problem resolution, and monitor customer claims.
• Plan, facilitate, and conduct customer negotiations.
• Develop, maintain, and share knowledge of customer business strategies, purchasing behavior, business drivers, and market conditions.
• Sell products, solutions, and services while supporting volume, mix, and profitability targets.
• Monitor competitor activity and support the development and implementation of response strategies.
• Ensure compliance with applicable external and internal regulations, procedures, and guidelines.
• Coordinate with internal teams to support account objectives and identify opportunities for products, systems, and services.

Benefits

• Health and retirement benefits through company programs.
• Paid leave and workplace flexibility programs, where applicable.
• Learning and development opportunities through cross-functional account management and customer engagement activities.
• Annual salary of $139,600 to $209,400 plus bonus, depending on professional experience and location.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level