Account Manager Trainee

Brown & Brown Insurance•Overland Park, KS

1d•Hybrid

About The Position

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Arrowhead Automotive has an immediate job opening for an Account Manager Trainee. We work hard to build a great, team-oriented culture where you love coming to work every day alongside colleagues who ultimately become friends! A hybrid work environment is available with this position. A DAY IN THE LIFE AT ARROWHEAD In this position, you will develop the knowledge and skills to provide technical and advanced administrative support to our producers. You will also develop the knowledge and ability to provide consultation and technical support as the first point of contact for customers. Additionally, you will compile data, perform routine and non-routine tasks, and processes renewals and endorsements to support the underwriting process. Client Management You will provide an outstanding client experience focusing on daily policy management duties like: Review in-force policies for current clients making sure forms, endorsements, policy changes, billing and other data are accurate in our agency management system (Applied/EPIC). Personally manage higher level changes. Our CSR group handles most of the COIs but if something is mission critical (e.g. a change in location) we want your expertise to take care of it. Handle billing related issues and work directly with Accounting to address past due balances. Marketing A big piece of hitting the ground from Day One in this role is renewing and remarketing an existing book of business. Renewal marketing prep includes updating policy information, gathering loss reports, processing renewal information received from our clients, and completing applications/submissions. Working with insurance company underwriters to receive timely and accurate quotes. Preparing renewal presentations and proposals, and binding/reissuing policies.

Requirements

Bachelor's degree and zero to two years related experience in the insurance industry and/or an equivalent combination of education and experience.
High level of organizational ability and attention to detail.
Able to manage multiple priorities and complete tasks and assignments in required timeframes.
Excellent customer service skills.
Excellent written and oral communication skills.
State Property and Casualty license is required within the first 90 days of employment.

Responsibilities

Provide technical and advanced administrative support to producers.
Provide consultation and technical support as the first point of contact for customers.
Compile data, perform routine and non-routine tasks, and process renewals and endorsements to support the underwriting process.
Provide an outstanding client experience focusing on daily policy management duties.
Review in-force policies for current clients making sure forms, endorsements, policy changes, billing and other data are accurate in our agency management system (Applied/EPIC).
Personally manage higher level changes.
Handle billing related issues and work directly with Accounting to address past due balances.
Renew and remarket an existing book of business.
Update policy information, gather loss reports, process renewal information received from clients, and complete applications/submissions.
Work with insurance company underwriters to receive timely and accurate quotes.
Prepare renewal presentations and proposals, and bind/reissue policies.