About The Position

Amgen is hiring an Account Manager or Specialty Account Manager for its IgG4-RD (rare disease) business. The role represents Amgen products to physicians and other healthcare professionals, establishes product sales, and manages the assigned territory. It provides disease information and education to medical professionals and other external customers involved in patient care. The position uses a consultative, technically oriented selling approach to support specialists treating patients with Immunoglobulin-Related Disease, while developing strong disease, therapeutic, clinical, and scientific knowledge. The role requires strategic account planning, collaboration across internal teams, relationship-building with key opinion leaders, and compliance with company policies. The position is based in Irvine, California, and requires approximately 20–30% travel, including some overnight and weekend commitments. Amgen lists separate qualification pathways and salary ranges for Account Manager (Level 4) and Specialty Account Manager (Level 5).

Requirements

  • Account Manager Level 4: Bachelor’s degree and 3 years of sales experience in pharmaceutical, biotech, medical device, or hospital sales; or an associate degree and 6 years of such sales experience; or a high school diploma/GED and 8 years of such sales experience.
  • Specialty Account Manager Level 5: Doctorate degree and 2 years of collective account management, sales, and commercial experience; or a master’s degree and 6 years; or a bachelor’s degree and 8 years; or an associate degree and 10 years of such experience.
  • Approximately 20–30% travel, including some overnight and weekend commitments.
  • Strong written and verbal communication skills.
  • Strong organizational, analytical, and computer skills.
  • Proficiency in Microsoft Office.
  • Professional, proactive demeanor and strong interpersonal skills.

Nice To Haves

  • Bachelor’s degree strongly preferred; graduate business or healthcare-related degree preferred.
  • 7+ years of experience in biotech, specialty pharmaceutical, or rare disease sales.
  • 3+ years of rare disease/orphan drug experience; ultra-orphan experience preferred, and rare disease launch experience strongly preferred.
  • Immunology or rheumatology experience.
  • At least 3 years of in-office injection/infusion sales for a medical-benefit product requiring extensive coordination with patient access services.
  • Experience in a matrix selling environment collaborating with patient services, market access, Medical Affairs, and reimbursement, with a significant focus on patient centricity.
  • Market development or deep profiling experience in rare, unmet-need spaces.
  • Success educating healthcare professionals about complex diseases diagnosed through clinical observation and involving diverse patient profiles.
  • Documented track record of consistent, exceptional performance.
  • Ability to work independently in a fast-paced, highly challenging work environment.

Responsibilities

  • Achieve assigned sales objectives through patient-centered disease and product education for healthcare professionals, while adhering to corporate compliance guidelines.
  • Implement marketing plan goals by executing a strategic account business plan.
  • Work in a matrix environment with case managers, Medical Affairs, the patient access team, and other relevant parties.
  • Use available resources and programs, including peer-to-peer education and cross-functional partners, to address identified knowledge gaps.
  • Navigate the healthcare landscape and identify opportunities across academic institutions, IDNs, accountable care organizations, private practices, and community hospital systems.
  • Establish productive business relationships with key local, regional, and national KOLs in the assigned geographical area and therapeutic areas.
  • Develop and maintain in-depth disease, therapeutic, clinical, and scientific knowledge.
  • Use a consultative, highly technical, solution-oriented selling approach to address the needs of healthcare professionals treating IgG4-RD patients.
  • Follow company compliance and corporate policies, including appropriate documentation and reporting.

Benefits

  • Comprehensive employee benefits package.
  • Retirement and Savings Plan with generous company contributions.
  • Group medical, dental, and vision coverage.
  • Life and disability insurance.
  • Flexible spending accounts.
  • Discretionary annual bonus program, or a sales-based incentive plan for field sales representatives.
  • Stock-based long-term incentives.
  • Award-winning time-off plans and bi-annual company-wide shutdowns.
  • Flexible work models, including remote work arrangements where possible.
  • Career development opportunities.
  • Work/life balance.
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