About The Position

Amgen is hiring an Account Manager or Specialty Account Manager for its IgG4-RD (rare disease) sales team. The role represents Amgen products to physicians and other healthcare professionals, establishes product sales, and manages the territory. It provides disease information and education to medical professionals and other external customers involved in patient care. The position uses a consultative, technically oriented selling approach to address the needs of healthcare professionals treating patients with Immunoglobulin-Related Disease (IgG4-RD), while maintaining strong compliance with company policies. The position involves strategic account planning, work across a matrix of internal teams, and engagement with a broad healthcare landscape, including academic institutions, integrated delivery networks, accountable care organizations, private practices, and community hospital systems. The role requires building relationships with key opinion leaders and maintaining in-depth clinical and scientific knowledge of the disease and therapeutic area. Approximately 20–30% travel is required, including some overnight and weekend commitments.

Requirements

  • For Account Manager Level 4: Bachelor’s degree and 3 years of pharmaceutical, biotech, medical device, or hospital sales experience; or associate degree and 6 years of such sales experience; or high school diploma/GED and 8 years of such sales experience.
  • For Specialty Account Manager Level 5: Doctorate degree and 2 years of collective account management, sales, and commercial experience; or master’s degree and 6 years; or bachelor’s degree and 8 years; or associate degree and 10 years of such experience.
  • Excellent written and verbal communication skills.
  • Strong organizational, analytical, and computer skills.
  • Proficiency in Microsoft Office.
  • Professional, proactive demeanor and strong interpersonal skills.
  • Ability to work independently in a fast-paced, highly challenging environment.

Nice To Haves

  • Bachelor’s degree strongly preferred; graduate business or healthcare-related degree preferred.
  • Seven or more years of experience in biotech, specialty pharmaceutical, or rare disease sales.
  • Three or more years of rare disease/orphan drug experience; ultra-orphan experience preferred, and rare disease launch experience strongly preferred.
  • Immunology or rheumatology experience.
  • At least three years of in-office injection/infusion sales for a medical-benefit product requiring extensive coordination with patient access services.
  • Experience in a matrix selling environment collaborating with patient services, market access, Medical Affairs, and reimbursement, with a strong focus on patient centricity.
  • Experience in market development or deep profiling in rare, unmet medical-need areas.
  • Success educating healthcare professionals about complex diseases diagnosed through clinical observation and involving diverse patient profiles.
  • Documented track record of consistent, exceptional performance.

Responsibilities

  • Achieve assigned sales objectives through patient-centered disease and product education for healthcare professionals, while adhering to corporate compliance guidelines.
  • Implement marketing-plan goals through execution of a strategic account business plan.
  • Work effectively in a matrix environment with case managers, Medical Affairs, the patient access team, and other relevant parties.
  • Use available resources and programs, including peer-to-peer education and cross-functional partners, to address identified knowledge gaps.
  • Navigate the healthcare landscape and identify opportunities across academic institutions, IDNs, accountable care organizations, private practices, and community hospital systems.
  • Establish productive business relationships with key local, regional, and national KOLs in the territory and assigned therapeutic areas.
  • Develop and maintain in-depth disease, therapeutic, clinical, and scientific knowledge.
  • Use a consultative, technically oriented selling approach to meet the needs of healthcare professionals treating IgG4-RD patients.
  • Follow corporate compliance policies, including appropriate documentation and reporting.
  • Travel approximately 20–30%, including some overnight and weekend commitments.

Benefits

  • Comprehensive employee benefits package.
  • Retirement and Savings Plan with generous company contributions.
  • Group medical, dental, and vision coverage.
  • Life and disability insurance.
  • Flexible spending accounts.
  • Discretionary annual bonus program or, for field sales representatives, a sales-based incentive plan.
  • Stock-based long-term incentives.
  • Award-winning time-off plans and bi-annual company-wide shutdowns.
  • Flexible work models, including remote work arrangements where possible.
  • Career development opportunities.
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