Account Manager / Specialty Account Manager - IgG4 (Rare Disease) - San Jose, CA

Amgen•San Jose, CA

6d•$145,311 - $215,025

About The Position

Amgen is hiring an Account Manager or Specialty Account Manager for its IgG4-related disease (IgG4-RD) business. The role represents Amgen products to physicians and other healthcare professionals, establishes product sales, and manages the assigned territory. It also provides disease information and education to medical professionals and other external customers involved in patient care. The position uses a consultative, technically oriented selling approach to support healthcare professionals treating patients with IgG4-RD. It involves executing strategic account business plans, working with cross-functional partners and patient-support teams, developing relationships with key opinion leaders, and building in-depth disease, therapeutic, clinical, and scientific knowledge. The role requires compliance with company policies and appropriate documentation and reporting.

Requirements

For Account Manager, Level 4: Bachelor's degree and 3 years of sales experience in pharmaceutical, biotech, medical device, or hospital sales; OR associate degree and 6 years of such sales experience; OR high school diploma/GED and 8 years of such sales experience.
For Specialty Account Manager, Level 5: Doctorate degree and 2 years of collective account management, sales, and commercial experience; OR master's degree and 6 years; OR bachelor's degree and 8 years; OR associate degree and 10 years.
Approximately 20–30% travel, including some overnight and weekend commitments.
Strong written and verbal communication skills.
Strong organizational, analytical, and computer skills.
Proficiency in Microsoft Office.
Professional, proactive demeanor and strong interpersonal skills.

Nice To Haves

Bachelor's degree; graduate business or healthcare-related degree preferred.
Seven or more years of experience in biotech, specialty pharmaceutical, or rare disease sales.
Three or more years of rare disease or orphan drug experience; ultra-orphan experience preferred, and rare disease launch experience strongly preferred.
Immunology or rheumatology experience.
At least three years of in-office injection or infusion sales for a medical-benefit product requiring extensive coordination with patient access services.
Experience in a matrix selling environment collaborating with patient services, market access, Medical Affairs, and reimbursement, with significant focus on patient centricity.
Market development or deep profiling experience in rare, unmet medical spaces.
Demonstrated success educating healthcare professionals about complex diseases diagnosed through clinical observation and involving diverse patient profiles.
Documented track record of consistent, exceptional performance.
Ability to work independently in a fast-paced, highly challenging work environment.

Responsibilities

Achieve assigned sales objectives through patient-centered disease and product education for healthcare professionals, while following corporate compliance guidelines.
Implement marketing-plan goals by executing a strategic account business plan.
Work in a matrix environment with case managers, Medical Affairs, the patient access team, and other necessary partners.
Use available resources and programs, including peer-to-peer education and cross-functional partners, to address identified knowledge gaps.
Navigate the healthcare landscape and identify opportunities across academic institutions, integrated delivery networks, accountable care organizations, private practices, and community hospital systems.
Establish productive business relationships with key local, regional, and national key opinion leaders in the assigned geographic area and therapeutic areas.
Develop and maintain in-depth disease, therapeutic, clinical, and scientific knowledge.
Use a consultative selling approach to address the needs of healthcare professionals treating IgG4-RD patients.
Follow compliance and corporate policies, including appropriate documentation and reporting.

Benefits

Comprehensive employee benefits package.
Retirement and Savings Plan with generous company contributions.
Group medical, dental, and vision coverage.
Life and disability insurance.
Flexible spending accounts.
Discretionary annual bonus program or, for field sales representatives, a sales-based incentive plan.
Stock-based long-term incentives.
Award-winning time-off plans and bi-annual company-wide shutdowns.
Flexible work models, including remote work arrangements where possible.
Career development opportunities.