About The Position

Amgen is hiring an Account Manager or Specialty Account Manager for its IgG4-related disease (IgG4-RD) business. The role represents Amgen products to physicians and other healthcare professionals, establishes product sales, and manages a territory. It provides disease information and education to medical professionals and other external customers involved in patient care, using a patient-centered approach and adhering to corporate compliance requirements. The position calls for strategic account planning, consultative and technically oriented selling, and collaboration with internal teams and external stakeholders. The employee builds relationships with healthcare professionals and key opinion leaders, develops deep disease and therapeutic knowledge, and identifies opportunities across a range of healthcare settings. The role requires approximately 20–30% travel, including some overnight and weekend commitments. The expected annual salary range is $145,311–$196,597 for Account Manager (Level 4) or $158,931–$215,025 for Specialty Account Manager (Level 5). Amgen offers a total rewards package that includes health and welfare plans, financial and retirement plans, work/life balance, and career development opportunities.

Requirements

  • For Account Manager Level 4: Bachelor's degree and 3 years of pharmaceutical, biotech, medical device, or hospital sales experience; or associate degree and 6 years of such experience; or high school diploma/GED and 8 years of such experience.
  • For Specialty Account Manager Level 5: Doctorate degree and 2 years of combined account management, sales, and commercial experience; or master's degree and 6 years; or bachelor's degree and 8 years; or associate degree and 10 years of such experience.
  • Excellent written and verbal communication skills.
  • Strong organizational, analytical, and computer skills.
  • Proficiency in Microsoft Office.
  • Professional, proactive demeanor and strong interpersonal skills.
  • Approximately 20–30% travel, including some overnight and weekend commitments.

Nice To Haves

  • Bachelor's degree strongly preferred; graduate business or healthcare-related degree preferred.
  • 7+ years of experience in biotech, specialty pharmaceutical, or rare disease sales.
  • 3+ years of experience in rare disease or orphan drug sales; ultra-orphan experience preferred, with rare disease launch experience strongly preferred.
  • Immunology or rheumatology experience.
  • At least 3 years of in-office injection or infusion sales for a medical-benefit product requiring extensive coordination with patient access services.
  • Experience in a matrix selling environment, collaborating with patient services, market access, Medical Affairs, and reimbursement, with significant focus on patient centricity.
  • Experience in market development or deep profiling in rare, unmet-need areas.
  • Success educating healthcare professionals about complex diseases diagnosed through clinical observation and involving diverse patient profiles that do not lend themselves to simple segmentation.
  • Documented record of consistent, exceptional performance.
  • Ability to work independently in a fast-paced, highly challenging work environment.

Responsibilities

  • Achieve assigned sales objectives through patient-centered disease and product education for healthcare professionals, while following corporate compliance guidelines.
  • Implement marketing plan goals by executing a strategic account business plan.
  • Work effectively in a matrix environment with case managers, Medical Affairs, the patient access team, and other relevant partners.
  • Use available resources and programs, including peer-to-peer education and cross-functional partners, to address identified knowledge gaps.
  • Navigate the healthcare landscape and identify opportunities across academic institutions, integrated delivery networks, accountable care organizations, private practices, and community hospital systems.
  • Establish productive business relationships with key local, regional, and national opinion leaders in the assigned geography and therapeutic areas.
  • Develop and maintain in-depth disease, therapeutic, clinical, and scientific knowledge.
  • Use a consultative selling approach and technical, solution-oriented techniques to address the needs of healthcare professionals treating patients with IgG4-related disease.
  • Adhere to compliance and corporate policies, including appropriate documentation and reporting.

Benefits

  • Health and welfare plans for employees and eligible dependents.
  • Retirement and Savings Plan with company contributions.
  • Medical, dental, and vision coverage.
  • Life and disability insurance.
  • Flexible spending accounts.
  • Discretionary annual bonus program or, for field sales representatives, a sales-based incentive plan.
  • Stock-based long-term incentives.
  • Award-winning time-off plans and bi-annual company-wide shutdowns.
  • Flexible work models, including remote work arrangements where possible.
  • Career development opportunities.
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