Account Manager / Specialty Account Manager - IgG4 (Rare Disease) - Albany, NY

Amgen•Boston, MA

2d•$145,311 - $215,025

About The Position

Amgen is hiring an Account Manager or Specialty Account Manager to represent its products to physicians and healthcare professionals in the IgG4-related disease (IgG4-RD) area. The role is responsible for establishing product sales and managing the territory, including providing disease information and education to medical professionals and other external customers involved in patient care. The position uses a consultative, technically oriented selling approach to help healthcare professionals who treat IgG4-RD patients and works with internal and external partners to address knowledge gaps and support patient-centered care. The role requires strategic account planning, development of productive relationships with key opinion leaders, and navigation of varied healthcare organizations and care settings. The successful candidate maintains strong therapeutic and scientific knowledge and conducts all work in accordance with Amgen’s compliance policies, including appropriate documentation and reporting. Approximately 20–30% travel is required, including some overnight and weekend commitments.

Requirements

For Account Manager Level 4: Bachelor's degree and 3 years of sales experience in pharmaceutical, biotech, medical device, or hospital sales; OR associate degree and 6 years of such sales experience; OR high school diploma/GED and 8 years of such sales experience.
For Specialty Account Manager Level 5: Doctorate degree and 2 years of combined account management, sales, and commercial experience; OR master's degree and 6 years of such experience; OR bachelor's degree and 8 years of such experience; OR associate degree and 10 years of such experience.
Excellent written and verbal communication skills.
Strong organizational, analytical, and computer skills.
Proficiency in Microsoft Office.
Professional, proactive demeanor and strong interpersonal skills.
Ability to work independently in a fast-paced, highly challenging work environment.
Approximately 20–30% travel, including some overnight and weekend commitments.

Nice To Haves

Bachelor's degree strongly preferred; graduate business or healthcare-related degree preferred.
7+ years of experience in biotech, specialty pharmaceutical, or rare disease sales.
Experience in rare disease or orphan drugs; ultra-orphan experience preferred, and rare disease launch experience strongly preferred.
Immunology or rheumatology experience.
At least 3 years of in-office injection or infusion sales for a medical-benefit product requiring extensive coordination with patient access services.
Experience operating in a matrix selling environment with patient services, market access, Medical Affairs, and reimbursement, with significant focus on patient centricity.
Market development or deep profiling experience in rare, unmet-need spaces.
Experience educating healthcare professionals about complex diseases diagnosed through clinical observation and involving diverse patient profiles that do not always lend themselves to simple segmentation.
Documented track record of consistent, exceptional performance.

Responsibilities

Achieve assigned sales objectives by promoting patient-centered disease and product education to healthcare professionals while adhering to corporate compliance guidelines.
Implement marketing-plan goals through execution of a strategic account business plan.
Work in a matrix environment with case managers, Medical Affairs, the patient access team, and other necessary parties.
Use available resources and programs, including peer-to-peer education and cross-functional partners, to address identified knowledge gaps.
Navigate the healthcare landscape and identify opportunities across academic institutions, integrated delivery networks, accountable care organizations, private practices, and community hospital systems.
Establish productive business relationships with key local, regional, and national key opinion leaders in the territory and assigned therapeutic areas.
Develop and maintain in-depth disease, therapeutic, clinical, and scientific knowledge.
Use a consultative selling approach and technical, solution-oriented selling techniques to meet the needs of healthcare professionals treating IgG4-RD patients.
Follow compliance and corporate policies, including appropriate documentation and reporting.
Travel approximately 20–30%, including some overnight and weekend commitments.

Benefits

Comprehensive employee benefits package.
Retirement and Savings Plan with generous company contributions.
Group medical, dental, and vision coverage.
Life and disability insurance.
Flexible spending accounts.
Discretionary annual bonus program or, for field sales representatives, a sales-based incentive plan.
Stock-based long-term incentives.
Award-winning time-off plans and bi-annual company-wide shutdowns.
Flexible work models, including remote work arrangements where possible.
Career development opportunities.