Account Manager / Specialty Account Manager - IgG4 (Rare Disease) - Albany, NY

Amgen•Albany, NY

About The Position

The Account Manager/Specialty Account Manager, IgG4-RD represents Amgen products to physicians and other healthcare professionals, establishes product sales, and manages all aspects of the assigned territory. The role provides disease information and education to medical professionals and other external customers involved in caring for patients with Immunoglobulin-Related Disease (IgG4-RD). The position uses a consultative, highly technical, solution-oriented selling approach to meet healthcare professionals’ needs. It develops strategic account business plans, builds relationships with key opinion leaders, and collaborates with internal and external partners to address knowledge gaps and improve patient care. The role requires effective account navigation across healthcare settings and adherence to corporate compliance policies, documentation, and reporting requirements. The position covers Albany, New York, and requires approximately 20–30% travel, including some overnight and weekend commitments. Amgen lists separate salary ranges for the Account Manager and Specialty Account Manager levels. The role offers a comprehensive benefits package, incentives, time-off plans, and flexible work models where possible.

Requirements

Account Manager, Level 4: Bachelor's degree and 3 years of sales experience in pharmaceutical, biotech, medical device, or hospital sales; or associate degree and 6 years of such experience; or high school diploma/GED and 8 years of such experience.
Specialty Account Manager, Level 5: Doctorate degree and 2 years of collective account management, sales, and commercial experience; or master's degree and 6 years; or bachelor's degree and 8 years; or associate degree and 10 years.
Excellent written and verbal communication skills.
Strong organizational, analytical, and computer skills.
Proficiency in Microsoft Office.
Professional, proactive demeanor and strong interpersonal skills.
Ability to travel approximately 20–30%, including some overnight and weekend commitments.

Nice To Haves

Bachelor’s degree strongly preferred; graduate business or healthcare-related degree preferred.
7+ years of experience in biotech, specialty pharmaceutical, or rare disease sales.
3+ years of rare disease or orphan drug experience; ultra-orphan experience preferred, and rare disease launch experience strongly preferred.
Immunology or rheumatology experience.
At least 3 years of in-office injection or infusion sales involving a medical-benefit product requiring extensive coordination with patient access services.
Experience in a matrix selling environment, collaborating with patient services, market access, Medical Affairs, and reimbursement, with a significant focus on patient centricity.
Market development or deep profiling experience in rare, unmet-need areas.
Success educating healthcare professionals about complex diseases diagnosed through clinical observation and involving diverse patient profiles.
Documented record of consistent, exceptional performance.
Ability to work independently in a fast-paced, highly challenging work environment.

Responsibilities

Achieve assigned sales objectives by promoting patient-centered disease and product education to healthcare professionals while following corporate compliance guidelines.
Implement marketing-plan goals through execution of a strategic account business plan.
Work in a matrix environment with case managers, Medical Affairs, the patient access team, and other relevant parties.
Use available resources and programs, including peer-to-peer education and cross-functional partners, to address identified knowledge gaps.
Navigate the healthcare landscape and identify opportunities across academic institutions, integrated delivery networks, accountable care organizations, private practices, and community hospital systems.
Establish productive business relationships with key local, regional, and national opinion leaders within the territory and assigned therapeutic areas.
Develop and maintain in-depth disease, therapeutic, clinical, and scientific knowledge.
Use a consultative, technical, solution-oriented selling approach to address the needs of healthcare professionals treating IgG4-RD patients.
Follow corporate compliance policies and complete appropriate documentation and reporting.

Benefits

Health and welfare plans for employees and eligible dependents.
Retirement and Savings Plan with company contributions.
Group medical, dental, and vision coverage.
Life and disability insurance.
Flexible spending accounts.
Discretionary annual bonus program or sales-based incentive plan for field sales representatives.
Stock-based long-term incentives.
Time-off plans and bi-annual company-wide shutdowns.
Flexible work models, including remote work arrangements where possible.
Career development opportunities.