Account Manager, Social Media

Stagwell Global • Atlanta, GA

9d • Hybrid

About The Position

Allison is seeking an Account Manager, Social Media to join its Media+Influence team. The role leads day-to-day social media strategy, planning, content development—including concept ideation and copywriting—and community management for clients. The Account Manager maintains leading-edge knowledge of social media strategy, tactics, trends, and platform developments; serves as an agency ambassador for social media initiatives; and helps grow accounts and contribute to new business efforts.

The role develops and implements social media strategies and manages client channels using organic and paid tactics. It partners with clients and internal teams, manages projects and budgets, delegates work and counsels junior staff, and contributes to account strategy, client development, and professional learning. Allison describes its culture as collaborative, supportive, inclusive, and focused on creativity, growth, and meaningful client impact. The position has a hybrid work environment, with at least two days per week in the office and designated work-from-anywhere weeks.

Requirements

• Typically, at least 5 years of social media experience at a brand or agency.
• In-depth working knowledge of major social media platforms and ability to clearly articulate each platform’s value proposition.
• Experience managing paid social campaigns, including boosting organic content.
• Willingness to learn and advocate for clients across a range of industries.
• Team-oriented approach and ability to understand needs and objectives and manage expectations and turnaround times.
• Strong follow-through and execution skills.
• Self-motivated, eager to learn, and enthusiastic about the work.
• Strong writing and presentation skills and attention to detail.

Nice To Haves

• Prior management of direct reports.
• Experience in social media marketing for construction, manufacturing, or healthcare.

Responsibilities

• Develop and implement social media strategy and manage clients’ social media channels day to day, using organic and paid tactics.
• Source content inspiration and ideas based on marketing needs.
• Develop creative concepts, post ideas, and video scripts aligned with annual strategy, objectives, messaging and tone guidelines, and compliance requirements.
• Write creative briefs for internal creative teams or external creators.
• Write and edit post copy aligned with strategy and business objectives.
• Manage community interactions, proactively engage target audiences, and resolve questions, comments, and concerns in collaboration with internal team members and clients.
• Manage paid social boosting to amplify organic content.
• Measure social media initiative performance and recommend adjustments.
• Maintain regular verbal and written client contact and serve as a strategic partner to clients and internal teams.
• Manage time and projects with little supervision, meeting deadlines and budget parameters.
• Delegate assignments to reporting team members and provide ongoing counsel to junior staff on developing key skills.
• Work with account teams to develop strategic planning and client development skills.
• Pursue learning and professional development opportunities.
• Write and edit strategy, social content, and social audits with close attention to detail.
• Promote and uphold Allison’s core values.
• Support organic client account growth and new business development.

Benefits

• Hybrid work environment with a home and office schedule, including at least two office days per week, and work-from-anywhere weeks.
• Comprehensive health benefits, including healthcare, vision, dental, pet, home, and auto insurance.
• Unlimited paid time off, wellness days, national holidays, and summer Fridays.
• Four-week sabbatical every five years of employment.
• Exceptional parental leave benefits.
• Global mentorship and networking programs.
• Monthly cell phone reimbursement.
• 401(k) savings plan.
• Employee stock purchase plan.
• 20 annual volunteer hours for a designated nonprofit partner and personal choice.
• Globally driven DEI initiatives, including Employee Advocacy Groups and a DEI committee.
• Career growth opportunities, including customized multi-day trainings through Allison University.
• Learning and development programs.
• Medical, dental, and vision coverage.
• Employee advocacy groups.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed