Account Manager, Mid-Market

Mimecast•Lexington, MA

8d•$152,000 - $228,000

About The Position

The Account Manager, Mid-Market role is based within our Customer Development team here at Mimecast and we are looking for an exceptional person with strong sales skills. The Customer Development team is a high velocity sales environment that is growing rapidly. The Customer Development team handles current Mimecast accounts. The ideal candidate must be a self-motivated, strong team player with a proven track record of success in generating upsell and high retention rate of customers. A good understanding of the corporate technology stack as well as cloud computing will be beneficial. A strong work ethic is vital in this competitive marketplace. Successful candidates will thrive in a fast paced, agile but well-structured sales environment that is regularly reinventing itself.

Requirements

Minimum 2 plus years IT sales experience
Proven sales achievement against revenue quota.
Understanding of Corporate IT teams and their buying processes
Strong business / commercial acumen
Strong communication skills (Written and Verbal)
Results-oriented with a positive outlook
Self-starter, dynamic, confident presentation
A natural forward planner who critically assesses own performance and that of their team members
Thirst for knowledge and a “can do” attitude
Problem solver
Proven team player
Presentable, articulate, and adaptable
Tenacious
Comfortable with a high performance and dynamic environment
Ability to be confident and to show humility

Nice To Haves

College degree preferred but not required
Ideally within Email / Messaging / Security / Storage - but not essential
Ideally with experience of both Direct & In-Indirect sales roles.

Responsibilities

Achieve monthly / quarterly / annual upsell revenue
Work with the Partner / Channel Development team to develop and execute against account plans
Develop and execute against sales activity plans to achieve the agreed revenue quota
Travel throughout the year to various customers for account reviews
Focus on building and maintaining relationships with existing accounts
Responsible for selling new technology into existing customer base and driving incremental revenue opportunities
Business Administration – manage the reporting of KPIs and general CRM housekeeping
Sign up to and execute against a set of end-to-end sales methodology and process
Monitor and report on activities while providing relevant management information
Liaise and attend meetings with other company functions necessary to perform duties, aid business, and develop organizationally
Attend trainings and develop relevant knowledge and skills