Account Manager, Media Sales

JOLT•New York, NY

12d

About The Position

The Account Manager (AM) is a core member of JOLT's U.S. Advertising team, working alongside Sellers and bridging Sales, clients, agencies, programmatic partners, and operations as the U.S. business grows. This is a proactive, revenue-driving, client-facing role that manages campaigns from pre-sale through post-campaign. The Account Manager identifies opportunities in performance data, supports upselling, and delivers campaign execution and client service across direct and programmatic channels. The role regularly involves client and agency pitches, proposal sessions, and campaign reviews with the sales team. The Account Manager develops proposals, RFP responses, and media plans; manages inventory, availability, pricing, and PMP deals; traffics and optimizes campaigns; analyzes results and identifies incremental revenue opportunities; and prepares post-campaign reports. AI tools are used throughout the account lifecycle for research, drafting, analysis, reporting, and routine workflow automation, with outputs validated before being shared with clients. The role also partners across Sales, Marketing, Operations, and Product, and maintains accurate Salesforce activity and pipeline notes.

Requirements

3–5 years of experience in Digital Media or DOOH Account Management, Sales support, or a similar client-facing media role.
Self-motivated, commercially minded, and driven to grow revenue and take on more responsibility.
Confident client-facing communicator comfortable joining pitches and meetings with Sellers, clients, and agencies.
Practical use of AI tools for research, proposal and media-plan drafting, data analysis, and reporting, with good judgment in validating outputs.
Strong analytical and quantitative skills.
Ability to work across direct and programmatic advertising.
Familiarity with ad servers, DSPs, and PMP deal setup.
Proficiency in Salesforce, Excel, Looker/Tableau, or similar tools.
High attention to detail and commitment to flawless execution.
Ability to manage multiple campaigns and deadlines simultaneously.
Strong collaboration skills with Sales, Ops, and external partners.
Bachelor's degree in media or a related field, or equivalent work experience.
Must be authorized to work in the United States; JOLT is unable to provide visa sponsorship for this role.

Responsibilities

Build and submit proposals, RFP responses, and media plans, using AI tools to accelerate research and drafting.
Develop data-backed recommendations for clients and Sellers.
Manage inventory checks, availability, and pricing, and create and refine PMP deals in programmatic platforms.
Join client and agency meetings with Sellers to shape solutions aligned with client objectives.
Traffic direct and programmatic campaigns through the ad server.
Monitor campaign pacing, delivery, and performance, and implement optimizations based on performance and client KPIs.
Flag delivery risks early, present alternatives, and coordinate with Programmatic Ops and Media Ops as needed.
Analyze campaign performance data to identify upsell opportunities and uncover new business within existing accounts.
Support closing incremental revenue opportunities and use platform and market data to highlight trends and actionable insights.
Prepare post-campaign reports with meaningful narrative and analysis.
Apply AI tools to account and agency research, proposal and media-plan drafts, performance summaries, client-ready reporting, and follow-ups; validate outputs before sharing them with clients.
Build and share repeatable AI prompts and workflows with the team.
Serve as a visible, trusted point of contact for clients and agencies.
Partner with Sellers on account plans, pitches, and renewals; lead client wrap-up conversations and bring growth ideas into reviews.
Work with Marketing to keep pitch materials and case studies up to date.
Partner with Ops and Product on measurement, pacing, and platform issues.
Give Sales leadership feedback on recurring themes and opportunities.
Maintain accurate Salesforce activity and pipeline notes.