Account Manager, Media Sales

JOLT•New York, NY

About The Position

The Account Manager is a core member of JOLT’s U.S. Advertising team, working alongside Sellers and connecting Sales, clients, agencies, programmatic partners, and operations. This is a proactive, revenue-driving, client-facing role—not post-sale support. The Account Manager manages campaigns from pre-sale through post-campaign, identifies opportunities in data, supports upselling, and delivers strong execution and service across direct and programmatic channels. The role regularly involves clients and agencies through pitches, proposal sessions, and campaign reviews. The Account Manager builds proposals, RFP responses, and media plans; checks inventory, availability, and pricing; and creates and refines PMP deals. The role traffics campaigns, monitors delivery, optimizes performance, and coordinates with Programmatic Ops and Media Ops. It also analyzes campaign and market data, prepares post-campaign reports, identifies incremental revenue opportunities, and applies AI tools to research, planning, analysis, reporting, and routine workflows, validating AI outputs before sharing them with clients. The position partners with Sellers on account plans, pitches, and renewals; serves as a trusted client and agency contact; coordinates with Marketing, Ops, and Product; provides feedback to Sales leadership; and maintains Salesforce activity and pipeline notes. JOLT describes itself as a global digital out-of-home and electric vehicle charging company operating in Australia, the UK, Canada, and New Zealand and expanding in the United States.

Requirements

  • 3–5 years of experience in Digital Media or DOOH Account Management, Sales support, or a similar client-facing Media role.
  • Self-motivated and commercially minded, with a drive to grow revenue and take on more responsibility.
  • Confident client-facing communicator comfortable joining pitches and meetings with Sellers, clients, and agencies.
  • Strong practical use of AI tools for research, proposal and media-plan drafting, data analysis, and reporting, with good judgment in validating outputs.
  • Strong analytical and quantitative skills.
  • Ability to work across direct and programmatic advertising.
  • Familiarity with ad servers, DSPs, and PMP deal setup.
  • Proficiency in Salesforce, Excel, Looker/Tableau, or similar tools.
  • High attention to detail and commitment to flawless execution.
  • Ability to manage multiple campaigns and deadlines simultaneously.
  • Strong collaboration skills with Sales, Ops, and external partners.
  • Bachelor’s degree in media or a related field, or equivalent work experience.
  • Applicants must be authorized to work in the United States; JOLT is unable to provide visa sponsorship for this role.

Responsibilities

  • Build and submit proposals, RFP responses, and media plans, using AI tools to accelerate research and drafting.
  • Develop data-backed recommendations for clients and Sellers.
  • Manage inventory checks, availability, and pricing.
  • Create and refine PMP deals in programmatic platforms.
  • Join client and agency meetings with Sellers to develop solutions aligned with client objectives.
  • Traffic direct and programmatic campaigns through the ad server.
  • Monitor campaign pacing, delivery, and performance daily and weekly.
  • Implement optimizations based on performance and client KPIs.
  • Identify delivery risks early and present alternatives.
  • Coordinate with Programmatic Ops and Media Ops as needed.
  • Analyze performance data to identify upsell opportunities, including through AI-assisted analysis.
  • Work with Sellers to uncover new business within existing accounts and support closing incremental revenue opportunities.
  • Use platform and market data to highlight trends and actionable insights.
  • Prepare post-campaign reports with meaningful narrative and analysis.
  • Apply AI tools across the account lifecycle for research, proposal and media-plan drafts, performance summaries, client-ready reporting, and follow-ups.
  • Validate AI outputs before sharing them with clients and develop and share repeatable prompts and workflows with the team.
  • Serve as a visible, trusted point of contact for clients and agencies.
  • Partner with Sellers on account plans, pitches, and renewals.
  • Lead client wrap-up conversations and bring growth ideas into reviews.
  • Work with Marketing to keep pitch materials and case studies current.
  • Partner with Ops and Product on measurement, pacing, and platform issues.
  • Provide Sales leadership with feedback on recurring themes and opportunities.
  • Maintain accurate Salesforce activity and pipeline notes.

Benefits

  • Equity (ESOP) for every new starter who is a full-time employee.
  • Quarterly Sales Performance Bonus for all Sales roles.
  • 401(k) contribution.
  • Health insurance with coverage for employees and dependents; plans and coverage vary.
  • Employee Assistance Program (EAP).
  • 20 vacation days a year (PTO).
  • Public holidays, sick leave, and other leave such as bereavement and jury duty.
  • A Recharge Day each quarter.
  • Flexible work location arrangements.
  • Parental leave, varying for birthing and new parents.
  • Room to grow and real autonomy in the role.
  • Leading tools and technology, especially AI.
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