Account Manager Lead
About The Position
The Account Manager Lead is responsible for up-selling and fulfillment/replenishment, with a focus on execution. The role helps develop other Account Managers and supports Keurig Dr Pepper brands—including 7UP, Snapple, Core, and Bai—in retail stores across the assigned territory of Dallas, Wylie, and the surrounding area. The position follows a Monday–Friday schedule, starting at 6:00 a.m. and working until finished. The Account Manager Lead supports sales and district operations, provides coverage for Account Managers and district leadership, and helps train and develop the team. The role also learns merchandising management duties for the bulk area and participates in ongoing leadership training and cross-training.
Requirements
- Three years of customer service experience in a retail environment or sales experience with accountability for sales targets and up-selling.
- Ability to lift, push, and pull a minimum of 50 pounds repeatedly.
- Valid driver’s license.
- Access to a dependable and reliable vehicle.
Responsibilities
- Sell in Keurig Dr Pepper brands to maximize growth, share growth, and distribution, and meet specific volume objectives while providing a seamless customer experience when an Account Manager is absent.
- Monitor advertisements and assist Account Managers with follow-up on their execution in the market.
- Monitor POI activation in bulk stores related to advertisements or activities and close weekly voids in the assigned group.
- Maintain a complete schedule of approved vacation, floating holidays, and other paid time off for Account Managers to ensure route coverage.
- Conduct a monthly STS with each Account Manager in the assigned group to support their development.
- Conduct periodic training sessions for Account Managers on topics including safety, sales, merchandising, and communication skills.
- Assist the District Manager with day-to-day district operations using Margin Miner, Route Manager, MyDay, AmPlify, and the EEA app.
- Fill in for the District Manager and Merchandising Manager in the group.
- Learn all aspects of Merchandising Manager duties for the bulk area, including labor reports, XORA, Kronos, and schedule building, and understand the related KBI’s.
- Participate in ongoing leadership and management training.
- Cross-train in other departments or job functions to gain broader understanding and prepare for future opportunities.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Disability benefits
- Paid time off, including paid parental leave, vacation, and sick time
- 401(k) with company match
- Tuition reimbursement
- Mileage reimbursement
- Annual performance-based bonus, subject to eligibility
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
