Account Manager, Immunology - Los Angeles / Burbank, CA

Galderma•Boston, MA

4d•Onsite

About The Position

The Account Manager, Immunology is responsible for achieving or exceeding Galderma portfolio sales and executing strategic objectives across high-value, large, organized customers within assigned customer segments, including dermatologists, pharmacies, integrated health networks, and professional organizations. The role promotes Galderma’s prescription dermatology biologic and consumer product portfolio, as assigned, and requires advanced clinical, operational, and financial commercial selling skills. The position covers Los Angeles and Burbank, California, including Pasadena and Glendale. It involves regular travel and work in a variety of professional environments, including customer sites, healthcare settings, conferences, and company locations. The position is commensurate with experience. The target base salary range is $120,000–$165,000 per year, and the role is eligible to participate in a commission plan, subject to plan terms and eligibility requirements. Galderma offers competitive compensation, annual incentive opportunities, comprehensive benefits, and opportunities for growth, development, and collaboration in an inclusive and innovative environment.

Requirements

Bachelor’s degree in Business or a related field.
Five or more years of outside sales experience with variable commission potential.
At least two years of pharmaceutical sales experience in dermatological or medical sales.
Previous account management experience.
Previous business-to-business sales experience.
Prior experience as a sales generalist, not limited to a specific product or portfolio.
Strong track record of consistent, documented performance success.
Strong business acumen and excellent verbal, written, interpersonal, and persuasive communication skills.
Ability to learn and apply technical, industry, and product-related information in a professional, consultative manner.
High integrity, personal motivation, and sense of urgency.
Ability to sell assertively and differentiate products and offerings to increase utilization with target accounts and high-value providers.
Ability to collaborate with internal customers and functions, including market and patient access and field reimbursement.
Ability to take ownership of a book of business and be results-oriented and performance-driven.
Strong problem-solving and decision-making skills; disciplined self-starter who is comfortable working autonomously.
Ability to think strategically with a long-term vision.
Relationship-management and closing skills, with ability to adapt techniques and style to different audiences.
Learning agility and adaptability, including ability to work in ambiguous and unstructured situations.
Resilience, persistence, and willingness to take risks; creativity, innovation, resourcefulness, and a solution-oriented approach.
Proficiency with complex sales data and call-reporting software or applications.
Superior selling, technical, and relationship-building skills.
Proficiency with MS Office in a Windows environment and familiarity with sales-reporting software.
Eligible to work in the United States; the role does not offer work-authorization sponsorship.

Responsibilities

Acquire and maintain expertise in brand and segment strategy and tactics, and provide expert product knowledge.
Promote and generate demand for prescription products in a competitive market, including launching new products.
Execute integrated commercial selling strategies using an understanding of contracting and access platforms and applying market and industry insight.
Lead development of cross-functional account plans to achieve portfolio penetration, retention, and growth in key accounts.
Analyze account and provider objectives to align market and patient access and field reimbursement functions, drive demand, and meet business unit goals.
Collaborate and coordinate with internal and external stakeholders; use business analytics and customer insights to anticipate customer needs and support solution development.
Oversee relationships with Key Opinion Leaders within the area.
Execute customer engagement initiatives to strengthen strategic customer partnerships.
Serve as the primary liaison and point of contact for assigned contacts in Galderma’s commercial speaker bureau.
Plan, organize, and execute field-based activities in accordance with applicable company and regulatory standards.
Perform other duties as assigned.