Account Manager, Immunology - Los Angeles / Burbank, CA

Galderma•Boston, MA

1d•$120,000 - $165,000

About The Position

The Account Manager, Immunology is responsible for achieving or exceeding Galderma portfolio sales and executing strategic objectives across high-value, large and organized customers within assigned segments. These may include dermatologists, pharmacies, integrated health networks, and professional organizations. The role promotes Galderma’s prescription dermatology biologic and consumer product portfolio, as assigned, using advanced clinical, operational, and financial commercial selling skills. The territory is Los Angeles/Burbank, California, including Pasadena and Glendale. The Account Manager develops expertise in brand and segment strategies, provides product knowledge, promotes prescription products in a competitive market, and supports product launches. The role works with internal and external stakeholders to create account plans, strengthen customer partnerships, address customer needs, and deliver business objectives. It also oversees relationships with area Key Opinion Leaders and serves as the primary contact for assigned members of Galderma’s commercial speaker bureau. The position requires regular travel and work in varied professional settings, including customer sites, healthcare settings, conferences, and company locations. Work may involve extended periods of driving, standing, walking, presenting, and transporting materials. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. The target base salary range is $120,000–$165,000 per year, with eligibility to participate in a commission plan subject to plan terms and eligibility requirements. Galderma offers medical, dental, and vision coverage, a 401(k) plan with employer match, paid time off, and other benefits, subject to eligibility and plan terms. This role does not offer work-authorization sponsorship; external applicants must be eligible to work in the United States.

Requirements

Bachelor’s degree in Business or a related field.
Five or more years of outside sales experience with variable commission potential.
At least two years of pharmaceutical sales experience in dermatological or medical sales.
Previous account management experience.
Previous business-to-business sales experience.
Prior experience as a sales generalist, not limited to a specific product or portfolio.
Strong track record of consistent, documented performance success.
Strong business acumen and excellent verbal, written, interpersonal, and persuasive communication skills.
Ability to learn and apply technical, industry, and product-related information in a professional, consultative manner.
High integrity, personal motivation, and sense of urgency.
Ability to sell assertively and differentiate products and offerings to increase utilization with target accounts and high-value providers.
Ability to collaborate with internal functions such as market and patient access and field reimbursement, and to take ownership of a book of business.
Results-oriented and performance-driven approach.
Strong problem-solving and decision-making skills.
Disciplined, self-starting approach and comfort working autonomously.
Ability to think strategically and maintain a long-term vision.
Relationship-management and closing skills, with the ability to adapt techniques and style to different audiences.
Learning agility and adaptability, including the ability to work in ambiguous and unstructured situations.
Resilience, persistence, and willingness to take risks.
Creativity, innovation, resourcefulness, and a solution-oriented approach.
Proficiency with complex sales data and call-reporting software or applications.
Superior selling, technical, and relationship-building skills.
Proficiency with MS Office in a Windows environment and familiarity with sales-reporting software.
Ability to travel regularly and perform work in varied professional environments.

Responsibilities

Acquire and maintain expertise in brand and segment strategy and tactics, and provide expert product knowledge.
Promote and generate demand for prescription products in a competitive market, including launching new products.
Execute integrated commercial selling strategies using knowledge of contracting and access platforms and market and industry insights.
Lead the development of cross-functional account plans to drive portfolio penetration, retention, and growth for key accounts.
Analyze account and provider objectives and align market and patient access with field reimbursement functions to drive demand and business-unit goals.
Collaborate and coordinate with internal and external stakeholders, using business analytics and customer insights to anticipate needs and support solutions.
Oversee relationships with Key Opinion Leaders within the area.
Execute customer engagement initiatives to strengthen strategic partnerships.
Serve as the liaison and primary point of contact for assigned contacts in Galderma’s commercial speaker bureau.
Plan, organize, and execute field-based activities in accordance with applicable company and regulatory standards.
Perform other duties as assigned.