Account Manager, Immunology - Los Angeles / Burbank, CA

Galderma•Boston, MA

About The Position

The Account Manager, Immunology is responsible for achieving or exceeding sales goals for Galderma’s portfolio and executing strategic objectives across high-value, large, organized customers within assigned segments. These segments include, but are not limited to, dermatologists, pharmacies, integrated health networks, and professional organizations. The role promotes Galderma’s prescription dermatology biologic and consumer product portfolio, as assigned, using advanced clinical, operational, and financial commercial selling skills. The position covers Los Angeles and Burbank, California, including Pasadena and Glendale. It involves regular travel and work in varied professional environments, including customer sites, healthcare settings, conferences, and company locations. The role may require extended periods of driving, standing, walking, and presenting, as well as transporting materials needed for customer interactions and business objectives. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requirements

Bachelor’s degree in Business or a related field.
Five or more years of outside sales experience with variable commission potential.
At least two years of pharmaceutical sales experience in dermatological or medical sales.
Previous account management experience.
Previous business-to-business sales experience.
Prior experience as a sales generalist, rather than being limited to a specific product or portfolio.
Strong track record of consistent, documented performance success.
Strong business acumen and excellent verbal, written, interpersonal, and persuasive communication skills.
Ability to learn and apply technical, industry, and product-related information in a professional, consultative manner.
High integrity, personal motivation, and sense of urgency.
Ability to sell assertively and differentiate products and offerings to increase utilization with target accounts and high-value providers.
Ability to collaborate with internal customers and functions, including market and patient access and field reimbursement.
Ability to take strong ownership of a book of business and deliver results.
Strong problem-solving and decision-making skills.
Disciplined self-starter who is comfortable working autonomously.
Ability to think strategically and maintain a long-term vision.
Relationship management and closing skills, with the ability to adapt techniques and style to different audiences.
Learning agility and adaptability, including the ability to work in ambiguity and without structure.
Resilience, persistence, and willingness to take risks.
Creative, innovative, resourceful, and solution-oriented approach.
Proficiency with complex sales data and call-reporting software or applications.
Strong selling, technical, and relationship-building skills.
Proficiency with Microsoft Office in a Windows environment and familiarity with sales-reporting software.
Eligibility to work in the United States; the role does not offer work-authorization sponsorship.

Responsibilities

Acquire and maintain expertise in brand and segment strategy and tactics, and provide expert product knowledge.
Promote and generate demand for prescription products in a competitive market, including launching new products.
Execute integrated commercial selling strategies using knowledge of contracting and access platforms, and apply market and industry insights.
Lead the development of cross-functional account plans to drive portfolio penetration, retention, and growth for key accounts.
Analyze account and provider objectives to align market and patient access with field reimbursement functions, drive demand, and meet business unit goals.
Collaborate and coordinate with internal and external stakeholders, using business analytics and customer insights to anticipate customer needs and support solution development.
Oversee relationships with Key Opinion Leaders within the area.
Execute customer engagement initiatives to strengthen strategic customer partnerships.
Serve as the primary liaison for assigned contacts in Galderma’s commercial speaker bureau.
Plan, organize, and execute field-based activities in accordance with applicable company and regulatory standards.
Perform other duties as assigned.