Account Manager I WY

Jacam Catalyst•Casper, WY
•Hybrid

About The Position

Develop and provide custom solutions for customers, such as scale inhibitors, corrosion inhibitors, water treatments, paraffin control and acid stimulation for increased productivity and improved supplier relationships. The Account Manager I role is responsible for managing assigned accounts and ensuring consistent, high-quality service and solutions.

Requirements

  • High School Graduate or General Education Degree (GED) is required.
  • A valid driver’s license is required.
  • Have basic computer skills. Efficiently navigate a web browser, follow online instructions, type, and use a mouse.
  • Meet internal and external commitments, respond promptly to customer needs, and solicit customer feedback to improve service.
  • Be dependable, trustworthy, truthful, and credible in the workplace. Display a sincere desire to provide service or assistance, follow instructions, and take responsibility for your own actions. Show a commitment to doing the best job possible.
  • Lift and carry 50 pounds in various packaging.
  • Tip and move 55-gallon drums, weighing up to 600 pounds, with the use of a drum dolly.
  • Comply with all Federal, State, and Local laws.
  • Have fluency in reading, writing, and speaking in English.
  • Adhere to guidelines, policies, and procedures as described in the Jacam Catalyst handbook.
  • Adhere to Jacam Catalyst’s Drug and Alcohol policy and agree to submit to random drug testing as a condition of employment.

Nice To Haves

  • Bachelor’s Degree in a science discipline is preferred.
  • A minimum of four years of previous oilfield sales experience is preferred.
  • Forklift certification is preferred.

Responsibilities

  • Manage day-to-day operations for assigned accounts to ensure consistent service and customer satisfaction.
  • Maintain working knowledge of product lines, applications, and equipment and their impact on chemical treatment programs.
  • Provide sound technical advice and product recommendations through exercise of discretion and independent judgment to customers based on their operational requirements.
  • Routinely collect oilfield samples and analyze data to present to customers.
  • Build and sustain relationships with both current and potential customers.
  • Deliver high-quality customer service by proactively troubleshooting issues, resolving concerns, managing financial and technical portfolios, and communicating wellsite performance updates.
  • Always maintain and promote the highest standard of safety.
  • Work efficiently both independently and as part of a team.
  • Reliable, predictable attendance as required by the position.
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