Account Manager, Hospitality

160over90•Saint Louis, MO

17h•Hybrid

About The Position

160over90 is seeking an Account Manager to join the Hospitality Team. The Account Manager will play an integral role in leading and executing hospitality focused experiential programming for key 160/90 clients across multiple US markets. This role involves daily interaction with clients, partner agencies, properties, vendors, and other stakeholders to support client activation initiatives. The position requires a proactive and positive communication style, participation in ideation and development of activation plans, and liaison with internal and external teams. The Account Manager will also be responsible for developing presentations, managing creative approval processes, overseeing success metrics, and handling administrative and budget matters, including vendor payments and program forecasting.

Requirements

Bachelor's Degree
A minimum of 5+ years of agency or client-based experiential marketing, account management, hospitality or similar planning background
Knowledge in MICE (Meetings, Incentives, Conferences, and Events) Industry
Experience in planning, sourcing, and designing with a hotel, convention center, DMC, Production Company, or 3rd Party Agency
Previous experience in managing internal team members
Capable of managing multiple projects independently and diligently while delivering under time pressure towards pre-defined goals
Prior experience managing day-to-day relationships with client, agency(s) and vendors
Excellent communication skills (verbal and written) and attention to detail
Enthusiastic and flexible team player with proactive approach to think strategically and creatively
Ability to problem-solve independently and in groups
Willing and able to work nonstandard work hours, weekends and travel as required
Ability to plan and carry out responsibilities with passion, a can-do attitude, and minimal direction
A team player with a positive attitude who can handle stressful situations and deadlines calmly

Nice To Haves

Certified Meeting Professional, Meeting Manager, Event Professional (CMP, CMM, CSEP), Project Management certifications or similar preferred.

Responsibilities

Lead the management, planning, coordination, and execution of client’s activation and event strategy and execution across multiple US markets
Interact daily with client, partner agencies, properties, vendors, and other stakeholders relevant to support client activation initiatives
Maintains initiative-taking, positive, and open line of communication with client and account teams to ensure understanding of deliverable timelines and roles and responsibilities
Participate in the ideation, development and implementation of activation plans against the established criteria
Liaise/interface with internal cross-functional departments and with external agency partners and vendors
Develop presentations and client materials to support activation and or event strategy and implementation
Manage all creative ideation approval processes with key stakeholders and clients
Assist with strategic and creative concept development
Provide oversight and management of success metrics, internal tracking documents, weekly updates and program recaps
Maintain final electronic files through the process as required by company standard operating procedures
Manage activation related administrational and budget/accounting matters, including payments to vendors
Responsible for accurate program forecasting and updating business management system with current financials up until the file is turned over to operations
Ability to negotiate preferred rates, terms and conditions, along with understanding of common contractual industry elements that influence key decisions
High level of accuracy and diligence.