Account Manager, Gene Therapy - Great Lakes

Genetix Biotherapeutics•Seattle, WA

About The Position

The Account Manager, Gene Therapy is a field-based member of the Sales and Qualified Treatment Center (QTC) Account Team, covering the Great Lakes region and requiring approximately 50–75% travel. The role is accountable for managing business within the assigned territory and driving utilization of Genetix’s approved gene therapies across Qualified Treatment Center accounts. The Account Manager develops and executes strategic account plans, collaborates with internal and external stakeholders, identifies drivers of business performance, and educates healthcare professionals and other key account stakeholders about Genetix’s gene therapies to support identification of appropriate patients. The role also coordinates QTC activation and onboarding, helps address account barriers, and provides account insights to Genetix leadership. The position focuses on hemoglobinopathies, including Sickle Cell Disease and transfusion-dependent beta-thalassemia, and the gene therapy treatment process.

Requirements

Bachelor’s degree.
10+ years of healthcare industry experience and a high-performance track record.
Strong account management experience within hospitals, IDNs, ACOs, and/or organized customers.
Strong clinical selling experience and a high level of clinical and selling acumen.
Strong communication and relationship-building skills, with a consultative approach to establishing and sustaining networks across a wide range of stakeholders.
Entrepreneurial spirit and strong problem-solving skills for territory business management.
Proficiency with MS Office, including Word, Excel, and PowerPoint; Field Force Effectiveness tools such as Veeva; and administrative tools such as Concur.
Ability to travel approximately 50–75% for face-to-face customer meetings and national company meetings.

Nice To Haves

Experience in sales or other commercially focused healthcare roles, such as sales, operations, or account management.
Direct line leadership experience.
A successful track record in hospital inpatient and outpatient settings, including KOL relationships and KOL development.
Experience in specialty therapeutic areas such as Hematology, CAR T, or Cell and Gene Therapy.

Responsibilities

Deliver approved education, messages, and tools about Genetix’s gene therapy products to QTC stakeholders, including healthcare professionals and other key decision makers, to drive product utilization.
Build and implement strategic account plans for assigned QTCs to advance account objectives, patient identification, and appropriate patient pull-through.
Identify account barriers and collaborate with cross-functional colleagues, including Apheresis Operations, Patient Supply, Patient Educators, Market Access, and Medical Affairs, to develop solutions.
Engage community-based healthcare professionals focused on hemoglobinopathies to provide education on disease states, unmet needs, and Genetix’s gene therapies.
Serve as the main point of contact for assigned accounts and coordinate the QTC activation process, including onboarding healthcare professionals, apheresis teams, cell therapy labs, transplant coordinators, pharmacy, and reimbursement leads.
Provide Genetix leadership with customer insights and feedback on account trends, performance, business issues, and opportunities.
Develop and implement strategic, measurable business plans to achieve account objectives, including patient starts, patient pull-through, and QTC activation.
Maintain expertise in hemoglobinopathies, including Sickle Cell Disease and transfusion-dependent beta-thalassemia, Genetix’s gene therapy products, and the gene therapy treatment process.