Account Manager Aftermarket for OE

MAHLE•Farmington Hills, MI

About The Position

The Account Manager manages customer relationships, sales, the customer product portfolio, business development, and marketing efforts to support profitable growth of MAHLE Service Solutions products. The role focuses on overcoming competitive market conditions and developing OE and Buy to Use customer channels across North America (United States, Mexico, and Canada), while supporting MAHLE Service Solutions globally as needed. The position develops and manages customer relationships, grows existing accounts, negotiates contracts, pursues new business using the MAHLE brand, conducts market research, and supports customers with product education. It also collaborates with internal functions and contributes to pricing and market strategy for relevant customers and channels.

Requirements

  • Strong understanding of the aftermarket Buy to Use and OE markets, plus additional knowledge of Aftermarket WD, Retailer, and related channels.
  • Strong problem-solving and negotiation skills, including the ability to identify and sell win-win scenarios.
  • Strong time-management, organizational, and project-management skills.
  • Results-oriented self-starter who requires minimal supervision.
  • Comprehensive technical understanding of the product offering.
  • Exceptional interpersonal and communication skills for interfacing with managers, vendors, and customers, and for analyzing, interpreting, and writing business correspondence.

Nice To Haves

  • Automotive Aftermarket and/or OE experience is preferred.

Responsibilities

  • Develop and manage customer relationships to generate sales, long-term accounts, and contracts.
  • Manage and develop existing accounts, negotiate contracts, and leverage the MAHLE brand to secure new business.
  • Conduct market research to identify appropriate products, promotions, and selling activities to develop additional business, in conjunction with the Marketing team.
  • Educate and support customers on MAHLE products, engaging other functional areas as needed.
  • Work cross-functionally with teams such as Production, Product Management, and Marketing to support customer needs.
  • Oversee pricing strategy for relevant customers and market channels.
  • Make recommendations on overall strategy and management of the OE and Buy to Use markets.
  • Support MAHLE Service Solutions globally as needed.

Benefits

  • Collaborative work environment and exciting assignments.
  • Ongoing personal and career development opportunities.
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