Account Manager 2, Target

Ricoh Americas Holdings • Dallas, OK

9d

About The Position

The Account Manager (AM) solves critical business challenges and cultivates new and expanded customer relationships. This role focuses on understanding customer environments and aligning appropriate Ricoh solutions to support customers’ mission-critical goals and objectives through strong relationship-building with decision-makers and influencers.

Requirements

• Bachelor’s Degree or equivalent professional experience required.
• 3+ years of demonstrated business development experience.
• Foundational knowledge of Profit & Loss (P&L) components.
• Ability to research and analyze customer environments to support effective business conversations.
• Proven ability to manage multiple accounts simultaneously while maintaining strong attention to detail.
• Demonstrated success building influence through collaboration.
• Solid understanding of the solution design process.
• Outstanding verbal and written communication skills.
• Proven ability to develop and maintain professional relationships with key stakeholders.
• Stays current with Ricoh offerings and solutions.
• Ability to assess customer environments and develop strategies to extend and expand core services across the enterprise.
• Strong learning agility.
• Ability to effectively position solutions within the customer approval process, creating sponsors and advocates.

Nice To Haves

• Experience in an IT and/or software services environment preferred.
• Understanding of document workflow solutions and processes preferred.
• Brings thought leadership to customer engagements.

Responsibilities

• Execute business development strategies to grow Ricoh’s market presence.
• Understand the customer’s environment and open new opportunities with decision-makers and influencers.
• Generate sales opportunities within new and existing accounts to increase Ricoh’s market share.
• Solve critical business challenges—both identified and uncovered through research and strategic questioning.
• Focus on how customers are buying, not what they are buying, aligning solutions to business needs rather than predetermined products or services.
• Demonstrate excellent communication skills in all customer interactions.
• Differentiate Ricoh’s ability to accelerate digital transformation through effective storytelling.
• Articulate how customer buying decisions impact their financial position.
• Develop and confidently deliver compelling presentations, both in-person and virtually.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level