Account Manager 2, Target

Ricoh • Denver, CO

7h • Onsite

About The Position

The Account Manager (AM) solves critical business challenges and cultivates new and expanded customer relationships. This role focuses on understanding the customer’s environment and aligning appropriate Ricoh solutions to mission‑critical goals and objectives through strong, trusted relationships with decision‑makers and influencers. Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information—how it is collected, stored, managed, and shared—to unlock the potential in every organization. We deliver services and technologies that inspire our customers’ success and guide them toward a better and more sustainable future.

Requirements

• Bachelor’s degree or equivalent experience required
• 3+ years of demonstrated business development experience required
• Foundational knowledge of profit and loss (P&L) components
• Ability to research and analyze customer environments to enable meaningful business conversations
• Proven ability to manage multiple accounts simultaneously while maintaining strong attention to detail
• Demonstrated success using collaboration to build influence and drive outcomes
• Sound understanding of the solution design process
• Ability to bring thought leadership to customer engagements
• Outstanding verbal and written communication skills
• Proven ability to develop and maintain professional relationships with key stakeholders
• Stays current with Ricoh offerings and solutions
• Ability to assess customer environments and create strategies to extend and expand core services across the enterprise
• Strong learning agility
• Ability to navigate and influence customer approval processes by creating sponsors and advocates

Nice To Haves

• Experience in IT and/or software services environments preferred
• Understanding of document workflow solutions and processes preferred

Responsibilities

• Execute business development strategies to grow Ricoh’s market presence.
• Develop a deep understanding of the customer’s environment.
• Open new opportunities with decision-makers and influencers to generate sales within new and existing accounts.
• Increase Ricoh’s market share by identifying and developing new revenue streams.
• Solve critical customer business challenges, both known and uncovered through research and consultative questioning.
• Understand how customers buy—not just what they buy—by focusing on business needs rather than predefined products or services.
• Demonstrate excellent verbal and written communication skills.
• Differentiate Ricoh’s ability to accelerate digital transformation through compelling storytelling.
• Identify opportunities aligned with Ricoh’s portfolio and customer objectives.
• Clearly articulate how buying decisions impact a customer’s financial position.
• Develop and confidently deliver compelling presentations, both in person and virtually.

Benefits

• Choose from a broad selection of medical, dental, life, and disability insurance options.
• Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.
• Augment your education with team member tuition assistance programs.
• Enjoy paid vacation time and paid holidays annually
• Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 251-500 employees