Account Manager 2, Target

Ricoh Americas Holdings•Tempe, CO

14h•Hybrid

About The Position

The Account Manager (AM) solves critical business challenges and cultivates new and expanded customer relationships. This role focuses on understanding the customer’s environment and aligning appropriate Ricoh solutions to mission‑critical goals and objectives through strong, trusted relationships with decision‑makers and influencers.

Requirements

Bachelor’s degree or equivalent experience required
3+ years of demonstrated business development experience required
Foundational knowledge of profit and loss (P&L) components
Ability to research and analyze customer environments to enable meaningful business conversations
Proven ability to manage multiple accounts simultaneously while maintaining strong attention to detail
Demonstrated success using collaboration to build influence and drive outcomes
Sound understanding of the solution design process
Ability to bring thought leadership to customer engagements
Outstanding verbal and written communication skills
Proven ability to develop and maintain professional relationships with key stakeholders
Stays current with Ricoh offerings and solutions
Ability to assess customer environments and create strategies to extend and expand core services across the enterprise
Strong learning agility
Ability to navigate and influence customer approval processes by creating sponsors and advocates

Nice To Haves

Experience in IT and/or software services environments preferred
Understanding of document workflow solutions and processes preferred

Responsibilities

Execute business development strategies to grow Ricoh’s market presence.
Develop a deep understanding of the customer’s environment.
Open new opportunities with decision-makers and influencers to generate sales within new and existing accounts.
Increase Ricoh’s market share by identifying and developing new revenue streams.
Solve critical customer business challenges, both known and uncovered through research and consultative questioning.
Understand how customers buy—not just what they buy—by focusing on business needs rather than predefined products or services.
Demonstrate excellent verbal and written communication skills.
Differentiate Ricoh’s ability to accelerate digital transformation through compelling storytelling.
Identify opportunities aligned with Ricoh’s portfolio and customer objectives.
Clearly articulate how buying decisions impact a customer’s financial position.
Develop and confidently deliver compelling presentations, both in person and virtually.