Account Management Lead - Lower South Island

Halter

6d

About The Position

Halter is seeking an Account Management Lead to own retention, renewals, and expansion of existing revenue across the Lower South Island of New Zealand. The role leads a team of field-based Account Managers and ensures farmers receive ongoing value from Halter and understand its impact on their farming businesses. It combines commercial responsibility with people leadership, including coaching and developing the team, building the region’s account management capability, and modeling Halter’s operating principles. The role is based in the Lower South Island and requires travel across the South Island.

The lead will guide customer engagement and relationships with farmers, their teams, families, and animals; support the team’s performance and development; adapt training processes; and work across functions to improve the customer experience. As Halter grows in the region, the lead will help scale the team, identify future hiring needs, and lead recruitment.

Requirements

• Track record in people leadership, or strong individual-contributor experience with readiness and enthusiasm to step into leadership.
• Genuine motivation to develop others and build effective teams.
• Strong relationship-building skills and the ability to earn farmers’ trust and understand their business goals.
• Coaching mindset and enthusiasm for helping others improve and grow.
• Comfort working in the field and building a regional team as it scales.
• Excellent communication skills and the ability to represent Halter’s value proposition credibly.
• Integrity, humility, care, and reliability.
• Curiosity, openness to feedback, and a commitment to continuous learning.
• Drive and resilience in pursuing ambitious goals and solving difficult problems.
• Positive energy, collaborative approach, and team spirit.
• Ability to work autonomously, manage time effectively, and stay focused in a fast-moving environment.
• Willingness to travel across the South Island.

Nice To Haves

• Experience in agriculture, farming, or rural New Zealand.

Responsibilities

• Lead the team responsible for retention, renewals, and expansion of existing revenue in the region.
• Ensure farmers get full value from Halter, achieve their goals, and understand its impact on their farming businesses.
• Lead customer engagement and build valued relationships with farmers, their teams, families, and animals.
• Manage, support, and coach field-based Account Managers to drive high performance.
• Adapt and lead team training processes in line with Halter’s principles and objectives.
• Foster knowledge-sharing, achievement, and collaboration across the sales organisation.
• Work cross-functionally to refine and improve the Halter customer experience and service.
• Identify skill gaps, set priorities, and coach team members to improve performance and professional growth.
• Help scale the regional team by identifying hiring needs and leading recruitment.
• Model Halter’s operating principles and uphold them as the standard for the team.

Benefits

• Southern Cross Health Insurance.
• Six months of fully paid parental leave for primary caregivers.
• Four weeks of fully paid secondary caregiver leave and other parental benefits.
• Annual $1,000 self-development budget.
• Wellness leave.
• Unlimited paid annual leave.
• Remuneration package comprising salary, benefits, and an employee stock ownership plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed