Account Executive, Small to Medium Business

Docusign•San Francisco, CA
•Hybrid

About The Position

The Account Executive for Small-to-Medium Business develops and closes new business and expands Docusign’s presence with existing customers in the SMB business segment. This individual contributor role is accountable for exceeding monthly and quarterly quotas, managing deals proactively, maintaining accurate forecasts, and driving customer adoption and usage in collaboration with internal teams and Docusign’s partner ecosystem. The successful candidate is motivated, eager to learn, adaptable, and comfortable with some ambiguity. The role reports to the Regional Vice President, SMB. The position is hybrid, with a required office location and an expectation of working in-office at least two days per week. Travel is typically 10%, as necessary.

Requirements

  • BA/BS degree or equivalent work experience.
  • Proficient computer application skills, including Salesforce.com, Microsoft Word, PowerPoint, and Excel.

Nice To Haves

  • At least 1 year of direct sales experience in a quota-carrying role.
  • Experience managing and closing software sales cycles.
  • Demonstrated ability to exceed quotas in past positions.
  • Background in the IT industry and a multinational environment.

Responsibilities

  • Achieve individual sales quotas in support of company goals and objectives.
  • Build and manage a sales pipeline through prospecting in an assigned territory within the SMB or Mid-Market segment.
  • Develop and deliver customized sales presentations and product demonstrations by phone and online.
  • Craft and negotiate enterprise-level proposals and contracts.
  • Accurately forecast sales activity and revenue using sales tools.
  • Collaborate with internal pre-sales and post-sales teams, including Sales Development Representatives, Market Development Representatives, Solutions Engineers, Account Managers, Partner Account Managers, Legal, Security, Professional Services, and Customer Support.
  • Drive adoption and usage with customers and prospects.
  • Travel as necessary, typically 10%.

Benefits

  • Variable incentive pay for sales personnel based on achievement of pre-established sales goals.
  • Paid time off and paid company holidays based on region.
  • Paid parental leave of up to six months following birth, adoption, or foster care placement.
  • Health benefits plans, including options with 100% employer-paid premiums and minimum employee contributions, from the first day of employment.
  • Retirement and pension programs with potential employer contributions.
  • Learning and development options, including coaching, online courses, and education reimbursements.
  • Compassionate care leave following the loss of a loved one and other life-changing events.
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