Account Executive, Small to Medium Business

Docusign•San Francisco, CA
•Hybrid

About The Position

The Account Executive for Small-to-Medium Business develops and closes new business or expands Docusign’s footprint with current customers in the SMB business segment. The role focuses on acquiring new customers and selling additional use cases, products, and services to existing accounts. The Account Executive is accountable for exceeding monthly and quarterly quotas, managing deals proactively, maintaining forecast accuracy, and driving adoption and usage with customers and prospects in collaboration with internal teams and Docusign’s partner ecosystem. This is an individual contributor role reporting to the Manager, SMB. The position is hybrid, with a minimum expectation of two days per week in an office, though frequency may vary by team. Travel is typically 10% as necessary. Applicants must already be authorized to work in the United States on a full-time, permanent basis without current or future visa sponsorship.

Requirements

  • BA/BS degree or equivalent work experience.
  • Proactive deal management and accurate sales forecasting.
  • Ability to collaborate with internal teams and the broader partner ecosystem.
  • Must already be authorized to work in the United States on a full-time, permanent basis without current or future sponsorship.

Nice To Haves

  • Experience managing and closing software sales cycles.
  • Demonstrated ability to exceed quotas in past positions.
  • Proficiency with computer applications, including Salesforce.com and Google Suite.
  • IT industry and software sales background.

Responsibilities

  • Achieve individual sales quotas in support of company goals and objectives.
  • Build and manage a sales pipeline through prospecting in the assigned SMB or Mid-Market territory.
  • Develop and deliver customized sales presentations and product demonstrations by phone and online.
  • Craft and negotiate enterprise-level proposals and contracts.
  • Accurately forecast sales activity and revenue achievements using sales tools.
  • Collaborate with pre- and post-sales resources, including Sales Development Representatives, Market Development Representatives, Solutions Engineers, Account Managers, Partner Account Managers, Legal, Security, Professional Services, and Customer Support.
  • Travel as necessary, typically 10%.

Benefits

  • Sales variable incentive pay based on achievement of pre-established sales goals.
  • Paid time off and paid company holidays based on region.
  • Paid parental leave of up to six months following birth, adoption, or foster care placement.
  • Health benefit plan options, including 100% employer-paid and minimum employee-contribution plans, from the first day of employment.
  • Retirement and pension programs with potential employer contributions.
  • Learning and development options, including coaching, online courses, and education reimbursements.
  • Compassionate care leave following the loss of a loved one and other life-changing events.
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