Account Executive, Small to Medium Business

Docusign•San Francisco, CA
•Hybrid

About The Position

The Account Executive for Small-to-Medium Business develops and closes new business or expands Docusign’s footprint with existing customers in the SMB business segment. The role focuses on acquiring new customers and selling additional use cases, products, and services to current accounts. The Account Executive is accountable for exceeding monthly and quarterly quotas, managing deals proactively, maintaining forecast accuracy, and driving customer and prospect adoption and usage in collaboration with internal teams and Docusign’s partner ecosystem. This is an individual contributor position reporting to the Regional Vice President, SMB. The role is hybrid, with at least two days per week in an office, and requires travel as necessary, typically 10%.

Requirements

  • BA/BS degree or equivalent work experience.

Nice To Haves

  • At least 1 year of direct sales experience in a quota-carrying role.
  • Experience managing and closing software sales cycles.
  • Demonstrated ability to exceed quotas in past positions.
  • Proficiency with computer applications, including Salesforce.com and Google Suite.
  • IT industry and software sales background.

Responsibilities

  • Achieve individual sales quotas in support of company goals and objectives.
  • Build and manage a sales pipeline through prospecting in an assigned territory within the SMB or Mid-Market segment.
  • Develop and deliver customized sales presentations and product demonstrations by phone and online.
  • Craft and negotiate enterprise-level proposals and contracts.
  • Accurately forecast sales activity and revenue achievements using sales tools.
  • Collaborate with pre- and post-sales resources, including Sales Development Representatives, Market Development Representatives, Solutions Engineers, Account Managers, Partner Account Managers, and teams in Legal, Security, Professional Services, and Customer Support.
  • Travel as necessary, typically 10%.
  • Drive adoption and usage with customers and prospects in collaboration with internal teams and the Docusign partner ecosystem.

Benefits

  • Variable incentive pay for sales personnel based on achievement of pre-established sales goals.
  • Paid time off and paid company holidays based on region.
  • Paid parental leave of up to six months following birth, adoption, or foster care placement.
  • Health benefit plan options, including 100% employer-paid and minimum employee-contribution plans from the first day of employment.
  • Retirement and pension programs, with potential employer contributions.
  • Learning and development options, including coaching, online courses, and education reimbursements.
  • Paid compassionate care leave following the loss of a loved one and other life-changing events.
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