Account Executive, Small to Medium Business

Docusign • San Francisco, CA

5h • Hybrid

About The Position

The Account Executive for Small-to-Medium Business develops and closes new business and expands Docusign’s presence with current customers in the SMB business segment. This individual contributor role is responsible for acquiring new customers and selling additional use cases, products, and services to existing accounts. The AE is accountable for exceeding monthly and quarterly quotas, proactive deal management, accurate forecasting, and driving customer and prospect adoption and usage in collaboration with internal teams and the Docusign partner ecosystem. The role reports to the Regional Vice President, SMB.

The position is hybrid, with a required office location and a weekly expectation of at least two days per week in the office; frequency may vary by team. Travel is typically 10%, as necessary. The role is eligible for sales incentive pay based on achievement of pre-established sales goals. The stated California pay range is $28.00–$39.98 per hour, with pay varying by location and job-related knowledge, skills, and experience. Applicants must already be authorized to work in the United States on a full-time, permanent basis without current or future sponsorship. The position is not eligible for employment in Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia, or Wyoming.

Requirements

• Bachelor of Arts or Bachelor of Science degree, or equivalent work experience.
• Applicants must already be authorized to work in the United States on a full-time, permanent basis without current or future visa sponsorship.

Nice To Haves

• At least 1 year of direct sales experience in a quota-carrying role.
• Experience managing and closing software sales cycles.
• Demonstrated ability to exceed quotas in past positions.
• Proficiency with computer applications, including Salesforce.com and Google Suite.
• IT industry and software sales background.

Responsibilities

• Achieve individual sales quotas and contribute to company goals and objectives.
• Build and manage a sales pipeline through prospecting in an assigned SMB or Mid-Market territory.
• Develop and deliver customized sales presentations and product demonstrations by phone and online.
• Craft and negotiate enterprise-level proposals and contracts.
• Accurately forecast sales activity and revenue achievements using sales tools.
• Collaborate with pre- and post-sales resources, including Sales Development Representatives, Market Development Representatives, Solutions Engineers, Account Managers, Partner Account Managers, Legal, Security, Professional Services, and Customer Support.
• Drive adoption and usage with customers and prospects in collaboration with internal teams and the Docusign partner ecosystem.
• Travel as necessary, typically 10%.

Benefits

• Paid time off and paid company holidays based on region.
• Paid parental leave of up to six months following birth, adoption, or foster care placement.
• Health plan options, including plans with 100% employer-paid coverage and plans with minimum employee contributions, available from the first day of employment.
• Retirement and pension programs, with potential employer contributions.
• Learning and development options, including coaching, online courses, and education reimbursements.
• Paid compassionate care leave following the loss of a loved one and other life-changing events.
• Variable incentive pay for sales personnel based on achievement of pre-established sales goals.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level