About The Position

Steer provides software tools for automotive repair shops, including a customer relationship management marketing suite with text messaging, email automation, direct mail integration, reputation management, appointment reminders, and declined or recommended services. Steer also offers AutoOps scheduling software that lets customers schedule through a shop's website and Google Business Profile. The Account Executive will sell Steer to full-service auto repair groups with 4–10 locations, engaging owners, regional directors, and operations leaders. This is a hunter role, responsible for building a pipeline through outbound prospecting, events, and marketing programs, while also receiving leads from a dedicated BDR. The role owns each deal from first contact through signed contract and will help define how Steer succeeds in the mid-market segment. Compensation is listed as $180,000 OTE with an $85,000 base salary. The role partners with Customer Success on multi-location rollouts and expansion, and shares customer insights with Marketing and Product.

Requirements

  • At least 3 years of full-cycle, quota-carrying B2B SaaS sales experience with a track record of exceeding quota.
  • Experience closing multi-stakeholder deals and building business cases that win approval.
  • Strong discovery skills and the ability to diagnose customer needs before recommending a solution.
  • Proven ability to build a pipeline independently.
  • Forecasting discipline and strong deal control.
  • A builder mentality, with the ability to create processes and take initiative.
  • Direct, plain-spoken communication that earns the trust of business owners.

Nice To Haves

  • Experience selling to multi-location businesses, such as automotive, home services, dental, veterinary, or franchise businesses.
  • Automotive aftermarket or shop management software experience.
  • Experience as the first sales representative in a new segment or territory.
  • Familiarity with HubSpot and Nooks.

Responsibilities

  • Own the full sales cycle: prospect, conduct discovery, deliver demos, build business cases, negotiate, and close new multi-location accounts.
  • Generate pipeline among groups with 4–10 shops through outbound prospecting, events, and marketing programs.
  • Partner with SMB Account Executives and BDRs on accounts that grow into the mid-market segment.
  • Engage and align the full buying group, including owners, operations directors, marketing managers, and finance stakeholders.
  • Connect Steer’s value to business outcomes such as car count, average repair order, customer retention, and performance across locations.
  • Help define the Mid-Market ICP, discovery framework, ROI model, and mutual action plans, and document effective practices.
  • Partner with Customer Success on multi-location rollouts and expansion.
  • Bring customer insights to Marketing and Product.
  • Maintain accurate records in HubSpot and provide accurate forecasts.

Benefits

  • Medical, dental, and vision insurance within 30 days.
  • 100% employer-paid medical insurance.
  • Equity package.
  • Flexible PTO with a 15-day minimum.
  • Generous parental leave.
  • FSA and HSA options.
  • 401(k).
  • Learning stipend.
  • Work-from-home equipment.
  • Opportunities for development and career growth.
  • Flexible work arrangements.
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