Account Executive, Auction Buyer Engagement, ServiceLink Auction

ServiceLink•Irvine, CA

About The Position

ServiceLink Auction is seeking a strategic, focused, and data-driven Account Executive to support its online real estate marketplace. The role involves contacting prospective customers, sourcing sales opportunities, following up on assigned leads, and educating buyers about the auction process and how to purchase assets successfully on the platform. The Account Executive manages a sales pipeline, maintains customer information in Salesforce and other tools, closes sales, and works with clients through the closing process when needed. The role also involves communicating bid details to sellers, collaborating with internal departments, and traveling quarterly as needed. Applicants must be authorized to work full-time in the United States without requiring employment visa sponsorship now or in the future.

Requirements

High school diploma or equivalent.
Active real estate license, which must be hung with ServiceLink’s Broker.
Minimum 1–2 years of general office experience in a real estate environment or related industry.
Basic knowledge of current real estate procedures and laws.
Excellent internal and external customer service skills.
Proficiency in Salesforce and Microsoft Office, especially Excel, Word, and Outlook.
Excellent written and verbal communication skills.
Strong attention to detail.
Ability to work a flexible schedule and overtime.
Authorization to work full-time in the United States without requiring employment visa sponsorship now or in the future.
Ability to work independently and as part of a team.
Ability to adapt to a rapidly changing business and technology environment.
Ability to prioritize and manage a sales pipeline while meeting timelines.
Energetic, dynamic professional with a willingness to learn.

Nice To Haves

Bachelor’s degree preferred.
Some working knowledge of real estate, REO, or foreclosure-related work preferred.
Experience working in Salesforce preferred.

Responsibilities

Communicate with customers through outbound calls on assigned leads and follow up on the existing sales pipeline.
Understand buyer needs and identify sales opportunities.
Create and maintain Salesforce as the system of record.
Close sales and achieve sales targets.
Conduct post-auction follow-up calls with assigned buyers to confirm bid details, explain auction terms and conditions and next steps, and answer auction-related questions.
Maintain the sales pipeline through multiple outbound calls and emails to potential clients.
Qualify leads from registered auction campaigns.
Understand auction processes across marketing, legal, IT, and client management.
Explain ServiceLink Auction platforms and their benefits to prospective investors, buyers, and agents, and provide initial education about the auction process.
Maintain prospective client information in Salesforce, CRM systems, Excel, and other databases.
Track weekly, monthly, and quarterly performance and sales metrics.
Answer potential client questions and follow up with them.
Close sales and support clients through the closing process when needed.
Communicate bid details to seller clients.
Build and maintain relationships with customers.
Mine the database to cultivate new sales.
Maintain working relationships with internal supporting departments.
Help maintain a positive department culture.
Travel quarterly as needed.